“Half the people fear COVID,” says Golden. “Half the people fear being controlled.”
Bernard Golden, psychologist
BY BELINDA LUSCOMBE Time Magazine, 10/15/21/
September 2021 was a bad month for manners. On the 21st, a woman pulled a gun on servers at a Philadelphia fast food restaurant when they asked her to order online. On the 16th, several women from Texas pummeled a hostess at a New York City family-style restaurant. A few days prior to that a Connecticut mother was investigated for slapping an elementary school bus driver and that same week, a California woman was charged with felony assaultfor attacking a SouthWest airlines flight attendant and dislodging some of her teeth.
Re-entry into polite society is proving to be a little bumpy…
Our ‘fight’ instincts are triggered
“We’re going through a time where physiologically, people’s threat system is at a heightened level,” says Bernard Golden, a psychologist and the author of Overcoming Destructive Anger. This period of threat has been so long that it may have had a damaging effect on people’s mental health, which for many has then been further debilitated by isolation, loss of resources, the death of loved ones and reduced social support. “During COVID there has been an increase in anxiety, a reported increase in depression, and an increased demand for mental health services,” he adds. Lots of people, in other words, are on their very last nerve. This is true, he adds, whether they believe the virus is an existential threat or not. “Half the people fear COVID,” says Golden. “Half the people fear being controlled.”
Read more at … https://time.com/6099906/rude-customers-pandemic/