Commentary by Dr. Whitesel: as most of us know firsthand, change often results in conflict. Having coached hundreds of churches through change and conflict, it’s important to defuse conflict at the same time you’re making change. One of the keys I explore in my handbook on church change (Preparing for change reaction: How to introduce change to your church) is to preface your discussion of conflict or change by going over unifying events and actions in the past. Here is an explanation from psychologists of why discussing unifying events is an important part of the change process.
Subjects Without Fighting? Psychologists Say Do This First
If you want to get smarter and make better decisions, do this before your toughest conversations.
by Jessica Stillman, Inc. Magazine, 2/21/22.
Taking a small amount of time to think about your core values before a discussion you know might get heated seems to increase the chances that that conversation will be both productive and enjoyable.That’s an insight business leaders (and anyone else who values tough but insightful conversations) can put to use.
There are plenty of exercises out there meant to boost intellectual humility and activities designed to break conversational logjams. This research adds another powerful intervention to the arsenal.
Before trying to resolve a bitter dispute about a product road map, why not open the meeting by reflecting on your mutually held commitment to delighting customers? Worried about how your partner might react when you broach the topic of quitting your job to pursue your startup dreams? Perhaps set the scene first by talking through your shared belief in self-actualization and betting on yourself.
Read more here … https://www.inc.com/jessica-stillman/want-to-talk-about-tough-subjects-without-fighting-psychologists-say-do-this-first.html
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