OUTLOOK & How to Move Beyond a Victim Mindset

by Terina Allen, Forbes Magazine, 10/1/18.

… A victim mindset is formed over time and determined by the aggregate of what we regularly think, how we speak, where we focus our attention and the language we choose to use. Avoid allowing your mind to obsess over all the wrong that may have been done to you and channel that energy into more effectively overcoming obstacles and removing barriers.

Just as you can find many people who have had it better than you, if you look objectively, you will also find many people who have had it worse than you. While your feelings and thinking about the wrongdoing may be valid, dwelling on it too much will surely prevent you from realizing your potential. You can spend so much time lamenting the horrible things in your past that it prevents you from taking the steps you need to create a better future and advance your career.

Before you advance your life and career, you will need to change your mindset. Here are some things that can help you do that.

    Surround yourself with uplifting and supportive people who will offer a listening ear. Turn to these friends from time to time for your pity party (we all need these sometime) but then allow them to nudge you through it so you don’t get stuck.
    Intentionally choose to use more positive and forward-thinking language in your communications.
    Adopt a growth mindset as opposed to a fixed mindset. Those with a growth mindset tend to better prepare for and respond to change. They also tend to be better equipped to overcome challenges and persevere through them.
    Read inspirational material and resist the temptation to wallow in regret. Regret can cause you to inadvertently become trapped in a cycle of negative thinking and speaking that holds you back.
    Utilize any employment assistance programs or services your organization may offer, or reach out for professional advice and counseling as necessary – especially if you just can’t move beyond the negative thinking or forces in your life.

Read more at … https://www.forbes.com/sites/terinaallen/2018/10/01/4-unmistakable-signs-you-have-a-victim-mindset-and-how-you-can-move-beyond-it/#64663fe3e0f0

FREE WILL & How To Run an Organization With (Almost) No Rules & Avoid “Boarding School Aspects” of Leadership

Commentary by Dr. Whitesel: I’ve analyzed/advised mega-churches to micro-churches.  Among the recurring themes in healthy churches is the leader’s ability to encourage the Holy Spirit to develop in volunteers, staff and congregants.  This doesn’t mean an organization devoid of rules, but rather an environment where the Holy Spirit is encouraged to direct Christians rather than the organization directing them.

For example, I worked for an organization that dictated (but eventually only strongly urged) its employees to dress up when at work. While the outside world saw a nicely dressed and united workforce, among the employees there was almost universal contempt and disconnection with the administration.  Semler points out such policies reflect “boarding schools aspects” of leadership rather than.  Watch this insightful TED talk to understand why and then consider a more Spirit-led alternative.

Ricardo Semler, “How To Run A Company With (Almost) No Rules” (by , Forbes Magazine, 6/30/18).

  • Brazilian CEO Ricardo Semler doesn’t believe in rules. At least, he doesn’t believe companies need to impose a host of strict guidelines in order to run efficiently. In fact, he thinks employees will work better if they don’t have to report their vacation days or be told what to wear. He wants to dissolve what he calls the “boarding school aspects” of business, just to see what happens. In his TED talk, Semler dives into what a company with fewer rules would look like, and how it would affect corporate and employee success.

Watch more at … https://www.forbes.com/sites/christinecomaford/2018/06/30/7-ted-talks-that-will-inspire-you-to-be-a-better-leader

TED TALKS & 7 Short Videos That Will Help You Be A Better Leader

by , Forbes Magazine, 6/30/18.

 

1. John Clarkson, “How Should A CEO Lead? A Musical Exploration”

  • In this TED talk, John Clarkson, former CEO of The Boston Consulting Group, creates various musical analogies for strong leadership…

2. Simon Sinek, “Why Good Leaders Make You Feel Safe”

  • Management theorist Simon Sinek affirms that building and creating trust is the foundation of any good leader, but requires a lot of responsibility… after all, trust and accountability are the cornerstones of strong leadership.

3. Dan Ariely, “What Makes Us Feel Good About Our Work?”

  • All of us have, at one point, wondered what exactly it is that’s so fulfilling about our work. Luckily, we have Dan Ariely, a behavioral economist, to break it down for us. He understands that no one is purely motivated by a paycheck alone, and things such as pride and creativity are as motivating…

4. Shawn Achor, “The Happy Secret To Better Work”

  • In the same vein as Ariely, psychologist Shawn Achor explores what it means to be happy in your job. Surprisingly, he discusses how it isn’t our work that affects our happiness, but the other way around…

5. Charlene Li, “Efficient Leadership in the Digital Era”

  • …Charlene Li uses her knowledge as a CEO and Principal Analyst at the Altimeter Group to explore how we can be better leaders in this new, digital era. She recognizes that innovation and quick decisions have become more crucial to successful businesses than ever before, and in her speech breaks down how empowering employees can help foster better decision making.

6. Ricardo Semler, “How To Run A Company With (Almost) No Rules”

  • Brazilian CEO Ricardo Semler doesn’t believe in rules. At least, he doesn’t believe companies need to impose a host of strict guidelines in order to run efficiently. In fact, he thinks employees will work better if they don’t have to report their vacation days or be told what to wear. He wants to dissolve what he calls the “boarding school aspects” of business, just to see what happens. In his TED talk, Semler dives into what a company with fewer rules would look like, and how it would affect corporate and employee success.

7. Roselinde Torres, “What It Takes to be A Great Leader”

  • Roselinde Torres has spent nearly three decades observing great leaders doing what they do best, and she’s come up with three questions she believes are crucial for CEOs to ask in order to be successful. Torres is focused on what makes a great leader, and though the answer isn’t black and white, she spends her TED talk breaking down what does and doesn’t work for leaders in the 21st century.

Read and watch more at … https://www.forbes.com/sites/christinecomaford/2018/06/30/7-ted-talks-that-will-inspire-you-to-be-a-better-leader/

TRANSFORMATIONAL LEADERSHIP & Lead Like A Gardener, Not A Commander

by Steve Denning, Forbes Magazine, 6/17/18. 

In Team of Teams, by General Stanley McChrystal and his colleagues (2015, Penguin Publishing Group), McChrystal explains had to unlearn what it means to be a leader. A great deal of what he thought he knew about how the world worked and his role as a commander had to be discarded.

I began to view effective leadership in the new environment as more akin to gardening than chess,” he writes. “The move-by-move control that seemed natural to military operations proved less effective than nurturing the organization— its structure, processes, and culture— to enable the subordinate components to function with ‘smart autonomy.’ It wasn’t total autonomy, because the efforts of every part of the team were tightly linked to a common concept for the fight, but it allowed those forces to be enabled with a constant flow of ‘shared consciousness’ from across the force, and it freed them to execute actions in pursuit of the overall strategy as best they saw fit. Within our Task Force, as in a garden, the outcome was less dependent on the initial planting than on consistent maintenance. Watering, weeding, and protecting plants from rabbits and disease are essential for success. The gardener cannot actually ‘grow’ tomatoes, squash, or beans— she can only foster an environment in which the plants do so.”

Read more at … https://www.forbes.com/sites/stevedenning/2018/06/17/ten-agile-axioms-that-make-managers-anxious/#51ae8abc4619

#DMin

AGILE ORGANIZATION & Talent Drives Strategy, Not Vice Versa in the Agile Organization.

by Steve Denning, Forbes Magazine, 6/17/1.

Talent Drives Strategy, Not Vice Versa

“The central premise of a talent-driven company is that talent drives strategy, as opposed to strategy being dictated to talent.,” says the book, Talent Wins: The New Playbook for Putting People First (HBRP, 2018) by Dominic Barton, the global managing partner of McKinsey & Company, and his colleagues Dennis Carey and Ram Charan, “The wrong talent inevitably produces the wrong strategy, and fails to deliver. Numbers like sales and earnings are the result of placing the right people in the right jobs where their talents flourish and they can create value that ultimately shows up in the numbers.”

Read more at … https://www.forbes.com/sites/stevedenning/2018/06/17/ten-agile-axioms-that-make-managers-anxious/#51ae8abc4619

AGILE AT SCALE & Its 3 Laws Explained + 10 Agile Axioms That Make Leaders Anxious (and they should!)

by Steve Denning, Forbes Magazine, 6/17/18. 

If at first an idea is not absurd, there is no hope for it. —Albert Einstein

In June 2018,  a time when “Agile at Scale” is emblazoned on the front cover of Harvard Business Review (read the original “Agile at Scale” HBR article here), the management journal with quasi-papal status, the era when managers could confidently ridicule agile management practices is fading fast. Instead, most managers have themselves grasped the need to be agile: a recent Deloitte survey of more than 10,000 business and HR leaders across 140 countries revealed that nearly all surveyed respondents (94%) report that “agility and collaboration” are critical to their organization’s success. Yet only 6% say that they are “highly agile today.” So, what’s the problem? Why the 88% gap between aspiration and actuality.

…The three Laws of Agile are simple—first, an obsession with continuously adding more value for customers; second, small teams working on small tasks in short iterative work cycles delivering value to customers; and third, coordinating work in a fluid, interactive network.

…The Laws of Agile are simple but their implementation is often difficult. That’s in part because they are at odds with some of the basic assumptions and attitudes that have prevailed in managing large organizations for at least a century. For example, Agile makes more money by not focusing on making money. In Agile, control is enhanced by letting go of control. Agile leaders act more like gardeners than commanders. And that’s just the beginning.

For the traditional manager, counter-intuitive ideas like these abound. This is not the way people say big firms are run. This is not by and large what business schools teach…

First Law Of Agile: The Law Of The Customer

  1. Firms Make More Money By Not Focusing On Making Money

For several millennia, the notion that businesses exist to make money was seen as one of the immutable truths of the universe. Milton Friedman, the Nobel Prize winning economist, wrote in his article in the New York Times on September 13, 1970 that any business executives who pursued a goal other than making money for their firm were “unwitting pup­pets of the intellectual forces that have been undermining the basis of a free society these past decades.” Today, many public companies embrace maximizing shareholder value as their main goal, even though Jack Welch and many others have called it “the dumbest idea in the world.”

A growing number of companies have chosen a different goal. They have accepted Peter Drucker’s 1954 dictum that “there is only one valid purpose of a firm: to create a customer.” When delighting their customers through continuous innovation becomes the bottom line, making money is the result, not the goal, of the firm’s activities.

The interesting thing is that when firms operate this way, they make a lot more money than companies that focus directly on making money, including the five largest and fastest growing firms on the planet (by market cap): Amazon, Apple, Facebook, Google and Microsoft, now worth over $2 trillion. It involves a shift from a focus on inanimate things (money, products outputs) to a focus on people (human outcomes, experiences, impact)

Yet let’s face it: setting aside what many still see as an immutable truths of the universe doesn’t come easily.

  1. There Are No Internal Customers

It’s common in many big bureaucracies to talk of internal customers. One unit services another unit and regards the other unit as its internal customer, who in due course becomes a producer for the ultimate customer or end-user. …

In Agile management, there is no such thing as an “internal customer.” The only purpose of work is the ultimate customer or end-user. Under the Law of the Customer, the original producers not only meet the needs the internal customers: they are given a clear line of sight as to what value is being provided for the ultimate customer. Satisfying so-called internal customers is merely feeding the bureaucratic beast. It is a pretend-version of Agile.

  1. There Are No B2B Organizations

The situation is the same when a firm is providing products or services to another firm which acts as an intermediary for ultimate end user. The customers are the end-users who ultimately experience the products and services. Merely satisfying the needs of the intermediary is not enough for sustainability…

Similarly, Microsoft for many years saw the customers of its Windows program as the big retailers like Dell and HP. More recently, they have come to realize that their customer is really the end-user, not these intermediaries: there is now an immense effort to reach out to, undestand and interact with these millions of end-users.

  1. Making Better Products May Not Make More Money

Making products better, faster cheaper, more convenient or more personalized is a good thing. But in a marketplace where competitors are often quick to match improvements to existing products and services and where power in the marketplace has decisively shifted to customers, it can be difficult for firms to monetize those improvements. Amid intense competition, customers with choices and access to reliable information are frequently able to demand that quality improvements be forthcoming at no cost, or even lower cost.

Making better products through operational Agility is an increasingly-necessary foundation for the survival of a firm. But it’s not enough for the firm to thrive. To make a lot of money, the company has to go further. It has to delight non-customers—those who are not already customers. That’s because there are usually vastly more non-customers than customers. They are non-customers for a reason: their needs are not being met. If the company can find a way to meet their needs, then a whole vast new ocean of potential customers opens up, in which there is usually very little competition. If the firm can appeal to both customers and non-customers, it can make a great deal of money. “Instead of being slightly better than everybody else in a crowded and established field, it’s often more valuable to create a new market and totally dominate it,” writes David Brooks in the New York Times. “The profit margins are much bigger, and the value to society is often bigger, too.”

The Second Law Of Agile: The Law Of The Small Teams

   5.  Forget Economies of Scale: Your Market Is One Person

The 20th Century firm tended to be focused on generic products to achieve economies of scale. By contrast, Agile is about generating instant, intimate, frictionless incremental value at scale. That’s the new performance requirement. When firms do this, as shown by the experience of Amazon, Apple, Facebook and Google they make a great deal of money.

Thus Agile organizations focus on providing intimate value, with an effective “market of one”, i.e. a level of customization and customer service at which a customer feels that he or she is an exclusive or preferred customer of the firm. For example, search engines are used by billions of people every day across the globe. However, each user gets customized search results based on their locations and refer to places nearby, weather forecast, or traffic condition…

  1. Don’t Scale Up: Descale Complexity Down

A key Agile theme concerns descaling work, i.e. a presumption that in a volatile, complex, uncertain and ambiguous world, big difficult problems need to be disaggregated into small batches and performed by small cross-functional autonomous teams, working iteratively in short cycles in a state of flow, with fast feedback from customers and end-users…

Instead of constructing a big complex organization to handle complexity, the organization disaggregates the problem into tiny pieces so that it can be put together in minuscule increments and adjusted in the light of new, and rapidly changing, information about both the technology and the customer…

  1. Control Is Enhanced By Letting Go Of Control.

In Agile management, there’s a presumption that in a volatile, rapidly changing world, big difficult problems should—to the extent possible—be disaggregated into small batches and performed by small self-organizing teams. The thought of self-organizing teams tends to make managers worry about losing control. What they need to understand is that they are giving up the illusion of control, rather than actual control. In a complex, rapidly changing environment, explicit efforts to impose control and predictability are doomed. Detailed reports may create the semblance of control, but the reality is often very different from what is in those reports.

The solution to reconciling disciplined execution and innovation lies in giving greater freedom to those people doing the work to exercise their talents and creativity, but doing so within short cycles so that those doing the work can themselves see whether they are making progress or not.

  1. Agile Is A Mindset, Not A Process

Traditional managers typically approach Agile saying, “Show me the process so that I can implement it.” The problem is that Agile is a mindset, not a process. If it is approached as a process with the old mindset, nothing good happens.

But surely, people ask, there must be some model that we can follow. There is much allure for instance in the Spotify model as presented in the charming videos prepared by Henrik Nyberg. So there is a cry: “Let’s implement the Spotify model!”  There’s just one problem: as former Spotify coach, Joakim Sundén, often explains, not even Spotify implements the Spotify model. For one thing, the videos are several years old. Second, Spotify continues to rapidly evolve and improve its model. In a pair of visits in 2016, we noticed significant differences even within a period of several months.

  1. Talent Drives Strategy, Not Vice Versa

“The central premise of a talent-driven company is that talent drives strategy, as opposed to strategy being dictated to talent.,” says the book, Talent Wins: The New Playbook for Putting People First (HBRP, 2018) by Dominic Barton, the global managing partner of McKinsey & Company, and his colleagues Dennis Carey and Ram Charan, “The wrong talent inevitably produces the wrong strategy, and fails to deliver. Numbers like sales and earnings are the result of placing the right people in the right jobs where their talents flourish and they can create value that ultimately shows up in the numbers.”

The Third Law Of Agile: The Law Of The Network

    9. The Top-Down Organizational Pyramid Is Finished

Success in today’s marketplace requires nimbleness, flexibility, adaptability and agility—everything that the 20th Century corporation was not. These firms were built for strength, with high walls and moats for the defense of the status quo. Their very raison d’être was to prevent change.

Turning a top-down pyramid into a flexible network is tricky. At the heart of 20th Century management thinking is the notion of a corporation as an efficient steady-state machine aimed at exploiting its existing business model. “Traditional, MBA-style thinking,” as Google executives, Eric Schmidt and Jonathan Rosenberg, write in their book, How Google Works, “dictates that you build up a sustainable competitive advantage over rivals and then close the fortress and defend it with boiling oil and flaming arrows.”

By contrast, when the whole organization truly embraces Agile, the organization is an organic living network of high-performance teams. In these organizations, managers recognize that competence resides throughout the organization and that innovation can come from anywhere. The whole organization, including the top, is obsessed with delivering more value to customers. Agile teams take initiative on their own and interact with other Agile teams to solve common problems. In effect, the whole organization shares a common mindset in which organization is viewed and operated as a network of high-performance teams.

  1. Lead Like A Gardener, Not A Commander

In Team of Teams, by General Stanley McChrystal and his colleagues (2015, Penguin Publishing Group), McChrystal explains had to unlearn what it means to be a leader. A great deal of what he thought he knew about how the world worked and his role as a commander had to be discarded.

I began to view effective leadership in the new environment as more akin to gardening than chess,” he writes. “The move-by-move control that seemed natural to military operations proved less effective than nurturing the organization— its structure, processes, and culture— to enable the subordinate components to function with ‘smart autonomy.’ It wasn’t total autonomy, because the efforts of every part of the team were tightly linked to a common concept for the fight, but it allowed those forces to be enabled with a constant flow of ‘shared consciousness’ from across the force, and it freed them to execute actions in pursuit of the overall strategy as best they saw fit. Within our Task Force, as in a garden, the outcome was less dependent on the initial planting than on consistent maintenance. Watering, weeding, and protecting plants from rabbits and disease are essential for success. The gardener cannot actually ‘grow’ tomatoes, squash, or beans— she can only foster an environment in which the plants do so.”

Read more at … https://www.forbes.com/sites/stevedenning/2018/06/17/ten-agile-axioms-that-make-managers-anxious/#51ae8abc4619

And read also:

HBR Embraces Agile At Scale

Explaining Agile

Why Agile Is Eating The World

#Dmin

FOLLOWERSHIP & Why Managing Up Is A Skill Set You Need

Commentary by Dr. Whitesel: I’m currently writing a course for a Doctor of Ministry program on interim ministry. An interim leader usually finds oneself in a unique position. They are accountable to stakeholders. But they also are accountable to long-serving informal leaders who they must influence by managing up. Here’s a helpful introduction to the principle via an interview witH Mary Abbajay’s author of the new book MANAGING UP: How to Move Up, Win at Work, and Succeed with Any Type of Boss.

By Roger Dean Duncan, Forbes Magazine, 5/27/18.

… as an alternative to the futile search for the perfect boss, you might consider working better with the boss you have.

That’s the premise of Mary Abbajay’s new book MANAGING UP: How to Move Up, Win at Work, and Succeed with Any Type of Boss.

Rodger Dean Duncan: There seem to be countless books, TED talks, workshops and YouTube videos on how to lead and manage downward. But your book provides one of the few treatments on how to manage upward. Why is there such an imbalance?

Mary Abbajay: The simple truth is that in America, nobody wants to think of himself as a “follower.” We are obsessed with leadership. It’s part of our cultural and sociological narrative and identity. We talk incessantly about leadership. We teach it, we preach it, we spend more than $14 billion a year on it. But we rarely spend much time discussing or validating the other (and equally important) side of the relationship: followership…

Duncan: Most every leader was once a follower. What are the two or three key things a follower should learn (and practice) in preparation for being an effective leader?

Abbajay: Leadership in the 21st century is much more about influence than authority, so learning to appreciate and adapt to people with different perspectives, priorities, and personalities is a key skill to develop. Managing up allows you to practice navigating and influencing people who approach work differently than you. Learn how to look beyond your own needs and perspectives and consider the needs and perspectives of others. If nothing else, by managing up, you will learn what kind of manager you want to be and what kind of manager you don’t want to be.

Read more at … https://www.forbes.com/sites/rodgerdeanduncan/2018/05/26/why-managing-up-is-a-skillset-you-need/#57cadd9637fd