Answer by Betty-Ann Heggie, Speaker, author, mentor on moving past gender stereotypes, on Quora, 1/25/18
…But right now, things are moving in the wrong direction. The higher up the ranks you go inside a company, the lower the EQ scores (measures of emotional intelligence) drop. A study of 1 million people by TalentSmart found that CEOs, on average, have the lowest EQ scores in the workplace.
…A helpful definition comes from Psychology Today: “the ability to identify and manage your own emotions and the emotions of others.” It’s a combination of emotional awareness, the ability to harness and apply emotions to tasks, and the ability to manage and regulate emotions….
Read more at … https://www.quora.com/How-can-I-be-emotionally-intelligent