







Find part 1 here … https://www.biblicalleadership.com/blogs/how-changing-a-church-name-unleashes-emotions-and-guidelines-to-decide-if-you-should-change-it-part-1/
Commentary by Dr. Whitesel: People ask why I earned a second doctorate. It’s not because I had the time, or the money. It was because I had a passion to understand “church change.”
When I began my research I found there was a little research on how to change a church without losing its orthodoxy or its status quo members. This article about Bill Leonard, one of the main historians of the church today, warns that change is something we can no longer ignore. Change is upon everything – including the church. And, we must understand how to undertake it without compromising our theology or our traditional members.
I explain how to do that on the website http://www.8steps4change.church. But before you go there, read this overview of Bill Leonard.
by MARV KNOX, Baptist News, 6/30/22.
Leonard cited research documenting the transition. For example, 29% of Americans are “nones,” claiming no religious affiliation, an increase from 16% in 2007. Conversely, the percentage of Americans who claim to be Christians declined from 78% to 63% across the past 15 years.
A Lifeway study found 4,800 U.S. churches closed in 2019, he said. And the median U.S. church attendance fell from 137 to 65 by 2021.
… This is doing what we used to call evangelization,” he continued. “How do we live it and how do we give it out — not only by our words, but by our actions?”
In addition to understanding their congregational and gospel identities, churches must grapple with their ministry, asking, “What is our calling in Christ in our community and beyond?” he said.
This involves assessing current ministries, but also evaluating ministry changes that need to be made, adjusted or even discarded, he asserted. Churches must ask, “How do we understand, engage and incarnate that ministry in our congregation and beyond?”
… In that that regard, they can take cues from 19th century Methodists and Baptists, whose membership exploded, especially in the American West, the historian said.
“Leaders ‘back East” worried not about secularism but about barbarism,” he recalled. They wanted to bring a Christian presence and moral identity to the Western frontier, and they (adapted) their evangelistic methods to match the needs and ethos of western pioneers.
They succeeded wildly and carried the methods into the 20th century, when those approaches became “less and less effective in communicating the gospel,” he said.
The challenge for the church today is to relinquish old methods of sharing the gospel that are declining in effectiveness and to think creatively about how to adapt its presentation of the gospel to the culture, he stressed.
Considering how the church will adapt to permanent transition, Leonard affirmed that God is ahead of the church and prepared for what is new. He quoted New Testament scholar John Dominic Crossan: “God is ready. It is not that we are waiting for God; God is waiting for us. The present kingdom is a (joint project) between the human and divine worlds.”
Read more at … https://baptistnews.com/article/churches-must-learn-to-adapt-to-permanent-transition-leonard-stresses/
Here is a video introduction to articles I have written (for anyone) and assignments (for students in LEAD 600, etc.) that deal with controlling change (which we call theories of changing). It introduces the viewer to “The Four Forces that Control Change” and how to manage each.
©️Bob Whitesel 2017, used by permission only.
Articles mentioned in the video as well as additional articles are available at the following links:
Download the Church Executive article by Bob Whitesel here: ARTICLE_Four Forces-Whitesel (Church Executive Article)
Fownload the article in the Journal of the Great Commission Research Network here: article-whitesel-gcrn-toward-a-holistic-and-postmodernal-theory-of-change-in-cg-literature-gcrn . To subscribe and/or receive more information about The Great Commission Research Journal (the new name) click here: http://journals.biola.edu/gcr/
And find more “theories of changing” articles on ChurchLeadership.wiki here: https://churchhealthwiki.wordpress.com/?s=four+forces
Download the article free here >> ARTICLE ©Whitesel, 2 don’ts & 1 do to change a resistant church, Church Revitalizer Magazine. More information available at … http://www.8steps4change.churchRead more at … https://issuu.com/renovate-conference/docs/cr_mag_july_aug_2020_85876561314d9e
ARTICLE ©Whitesel 2 don’ts & 1 do to change a resistant church, Church Revitalizer Magazine July-Aug 2020
by Bob Whitesel D.Min., Ph.D., 6/24/20
Most of my clients in the past 30 years have been congregations that don’t want to change. Small churches, rural churches, urban churches or mega-churches, they all have the same thing in common: the leadership wants to bring about change, but the congregation doesn’t. The solution is understanding two don’ts and one do.
DON’T force change.
Change proponents usually force change arguing that is necessary for the survival of the church. They also suggest that if people don’t want change, they should go elsewhere. But researchers(1) have found that status quo members won’t usually leave a church. The status quo just quietly wait for the change proponents to make a misstep and then they reappear to cry foul. Because the church is the status quo’s social environment (e.g. extended family), they can’t go elsewhere. Therefore successful change involves getting the status quo members involved in the change. See how below.
DON’T quit in protest.
Change leaders often leave a church with metaphorical protest, citing Matt. 10:14: “If anyone will not welcome you or listen to your words, leave that home or town and shake the dust off your feet.” (NIV). But theologians such as R. V. G. Tasker remind us this verse is about Jesus sending out the 12 on a short-term mission which requires “such haste that they must not linger at any house which will not receive them.” (2) Today’s long-term and evolving relationship between pastor and congregants, usually requires working through change rather than quitting in protest.
DO these 8 steps.
So how does successful organizational change occur? There are actually eight steps first formulated by Harvard management scholar John Kotter. (3) I adapted them to church change while completing my Ph.D. research in church change at Fuller Theological Seminary. In fact, these eight steps are a key element of the D.Min. course I wrote and have taught at Fuller Theological Seminary titled: “Leading Turnaround Churches.”
Here are the steps summarized from my book: “re:Mix – Transitioning Your Church to Living Color,” Abingdon Press (2017) with Mark DeYmaz. Learn more details of each step at: ww.8steps4change.church
1. “Establish a Sense of Urgency.” Begin with a period of time acquainting the congregants with the need and biblical mandate for change. Because of the urgent situation, many church leaders will be tempted to ignore this step and launch headlong into transition. Yet, in my consulting work I have found that this step is critical. Pray, study, research and dialogue on the importance of a church transition first. But don’t make plans yet. Your task is to increase awareness of the urgency for change. How that change plays out is in the next steps, which for success require input from many church factions. Scripture; Ezekiel 3:17-19.
2. “Form a Powerful Guiding Coalition.” Even though you might think you know the situation the best, due to history, education or background: a church is a communal organization and leadership works best when there is a communal consensus. Find those who resonate with the transition and help them take the vision to the rest of the congregation. These may be “persons of peace” (Luke 10:6). The Greek word here for peace is derived from the word “to join.” It literally means a person who helps people from different viewpoints and even warring convictions to join together in unity whereby oneness, peace, quietness and rest result. (4) Scripture: Luke 10:6
3. “Create a Communal Vision.” The step 2 guiding coalition creates the vision, thereby taking into consideration concerns and insights from various segments of the church. This guiding coalition helps you draft, refine and edit the vision. People must see the future before they can work toward it. The goal is to have an easy to read, clear vision statement in no more than a paragraph that is crafted by persons of peace from varying church segments. Scriptures: Proverbs 15:22, 29:18.
4. “Communicating the Vision.” Take your guiding coalition as well as congregational members to places where turnaround ministry is being done and let them experience it firsthand. Also use stories to help people picture change. Atlanta mega-congregation, 12Stone(c) Church, found that the story of the miraculous crossing of the Jordan River (Joshua 4) inspired their attendees to trust God for “many bold crossings” in their faith journeys. Scripture: use a story that illustrates your church’s spiritual waypoints.
5. “Empowering Others to Act on the Vision.” It is important to delegate your power to others (or burn out). Too often passionate church leaders are tempted to go it alone. One pastor said, “Jesus had to do it alone.” And atonement and redemption were definitely things that only the Son of God could accomplish. But remember, Jesus rounded-up and delegated to his disciples his power. Scripture: Matthew 10, Mark 6, Luke 9.
6. “Planning for and Creating Short-Term Wins.” Probably the most overlooked step, short-term wins help people see the validity and direction of a new vision. Short-term wins are projects and programs that can be undertaken quickly and temporarily. They usually won’t change the long-term outcomes (yet). But they demonstrate the validity of the new direction in a quick way. So, use temporary “task forces” instead of semi-permanent committees to launch new projects in ministry. Scripture: Luke 10:17-20.
7. “Using increased credibility to change systems, structures, and policies that don’t fit the vision.” Short-term wins will give the guiding coalition the social capital to make long-term structural changes. Don’t start with structural changes. You haven’t enough buy-in from hesitant members. Only after short-term wins validate your approach will you be able to change systems, structures and policies. Scripture: Matthew 8:1-22.
8. “Institutionalizing New Approaches.” Finally, it is time to adopt a church personality that reflects these changes. Now your church vision statement might be changed. Now your church’s personality in the community might change. Your logo and byline might change. Don’t be tempted to do these first (most leaders do and fail because of it). The church’s new personality is the last thing to jell and it comes organically from the church’s new direction. I remind clients that “Vision won’t bring about change, change will bring about vision.”
Footnotes:
(1) Bruno Dyck and Frederick A. Starke, “The Formation of Breakaway Organizations: Observations and a Process Model.” Administrative Science Quarterly (1999), 44:792-822. I have applied the Dyke-Starke model to the church in Bob Whitesel, Staying Power: Why People Leave the Church Over Change and What You Can Do About It(Abingdon Press, 2003).
(2) R. V. G. Tasker, The Gospel of St. Matthew, Tyndales new Testament Commentaries, 1961, p. 103.
(3) John Kotter, Leading Change, (Boston: Harvard Business School Press, 1996), John Kotter, “Leading Change: Why Transformation Efforts Fail,” Harvard Business Review (Boston, Harvard Business Publishing, 2007),
(4) James Strong The New Strong’s Exhaustive Concordance of the Bible (Carol Stream, IL: Thomas Nelson, 1990), 1515.
Commentary by Dr. Whitesel. Church leaders have improved greatly in establishing Biblical values and mission statements. But strategy, real strategy which is actionable plans, is less clear to most congregants. http://www.LEADERSHIP.church has for 30+ years been helping churches create doable and successful plans for church health and growth. And, this includes bottom-up input from frontline leaders. Read this Harvard Business Review article to learn why.
One major reason for the lack of action is that “new strategies” are often not strategies at all. A real strategy involves a clear set of choices that define what the firm is going to do and what it’s not going to do. Many strategies fail to get implemented, despite the ample efforts of hard-working people, because they do not represent a set of clear choices.
Many so-called strategies are in fact goals…
Others may represent a couple of the firm’s priorities and choices, but they do not form a coherent strategy when considered in conjunction. …
It’s not just a top-down process. Another reason many implementation efforts fail is that executives see it as a pure top-down, two-step process: “The strategy is made; now we implement it.” That’s unlikely to work. A successful strategy execution process is seldom a one-way trickle-down cascade of decisions…
Stanford professor Robert Burgelman said, “Successful firms are characterized by maintaining bottom-up internal experimentation and selection processes while simultaneously maintaining top-driven strategic intent.” This is quite a mouthful, but what Burgelman meant is that you indeed need a clear, top-down strategic direction (such as Hornby’s set of choices). But this will only be effective if, at the same time, you enable your employees to create bottom-up initiatives that fall within the boundaries set by that strategic intent.
by Bob Whitesel D.Min., Ph.D., Biblical Leadership Magazine, 12/19/20.
(Click the following link for a short, self-scoring questionnaire to discover your 3-STRand leadership mix: https://churchhealthwiki.files.wordpress.com/2020/11/3-strand-leadership-questionnaire-c2a9bobwhitesel-fillable.pdf)
To answer the question of why our leaders are not good at bringing about change, we discover the reason is because the tactical leaders—those key go-betweens among the strategic and relational leaders—are missing.
While both strategic and relational leaders are still needed, neither have the requisite skills of analysis, step-by-step planning, number-crunching and detail management to bring a change to fruition. This is the contribution of the tactical leaders. Thus, typically in our churches we have the following three types of leaders.
Strategic leaders
They see the need and the future. They have a limited idea of how to get there, but they have been exposed to various models to accomplish change. However, strategic leaders do not typically have the patience to analyze, fine-tune, crunch-the-numbers, tweak, perfect, evaluate and adjust a strategy.
Subsequently, strategic leaders often try to just apply (e.g., franchise) a strategy that has worked elsewhere. The strategic leader may purchase step-by-step manuals for relational leaders. And while this is a good starting place, because tactical leaders who can adjust the methodology for the church’s own unique scenario are not involved, the canned strategy is often abandoned with people saying, “That doesn’t work here.”
Again, the problem is not the strategic leaders or the relational leaders. They are both doing their jobs. The problem is created because an important linking and planning element of leaders is missing: the tactical leaders and their organizational skills.
Tactical leaders
They then become our crucial and missing link in effective change. If they are missing, change strategies are not adapted to the local context and the process is unorganized.
Relational leaders
In military jargon these are the “boots on the ground,” meaning the frontline workers who must adjust the tactics they are given. They are relational teams of workers, who derive much of their satisfaction from both their teammates and their visible accomplishments.
Relational leaders may also volunteer to be tactical leaders because relationships are so important to them they do not want to see the strategic leader in a quandary. They may say something like “Pastor, I know you are in a spot here. So I’ll help you out.”
If a relational leader says this, interview that person. Then, if this relational leaders does not have the analytical, diagnostic and methodical skills to create and manage an elaborate plan, graciously decline their offer. To thrust relational leaders into tactical positions will frustrate them. Eventually, due to their gracious and relational nature, they will quietly fade away from their failed tactical task.
Change is difficult because tactical leaders are missing
Why then does change so often fail in congregations? It has been my observation that it is because strategic leaders (often pastors) try to orchestrate the tactical process. Often if a strategic leader in the role of a pastor or a department head tries to move the church forward with some change, the congregants will become frustrated because of a lack of precision in the plan. The plan to them will appear too nebulous and imprecise.
At the same time the strategic leader will expect the relationally oriented leaders to create a plan. And though the relational leaders are the key to the success of the process, their emphasis upon relationships usually trumps their interest in the administrative details, budgeting, volunteer recruitment and evaluation that is required.
The answer is that change needs the critical link between strategic leader and relational leaders—tactical leadership. Therefore, to succeed with change, it is important that the pastor develop those tactical leaders who can map-out the change processes.
This is the seventh article in a series of articles on 3-STRand Leadership. Check out the sixth, “Don’t make future plans without a tactical leader” by Bob Whitesel. Click here for footnotes.
Excerpted from Preparing for Change Reaction: How to Introduce Change in Your Church by Bob Whitesel (Indianapolis: Wesleyan Publishing House, 2007).
Photo source: istock
by Hartford Seminary American Congregations Project.
Congregations Can Change, They Can Grow Congregations that are spiritually vital and alive, have strong, permanent leadership, and enjoy joyful, innovative and inspirational worship are more likely to experience growth, this 2011 study found. Other factors that support growth are being located in the South; having more weekly worship services; and having a clear sense of mission and purpose. These are among the conclusions that stood out in a Faith Communities Today report on American congregations titled “Facts on Growth: 2010”. “They almost seem commonsensical,” said David Roozen, Director of Hartford Seminary’s Hartford Institute for Religion Research, “but it is surprising how many struggling congregations puzzle over the challenges of growth.” FACT released this report to help and provoke the reflection of just such congregations — those seeking to discern which issues help and which hinder growth. The author is C. Kirk Hadaway, former Church Officer for Congregational Research, The Episcopal Church. The report was one in a series produced by The Cooperative Congregational Studies Partnership (CCSP), based on a 2010 survey that analyzed responses from 11,077 randomly sampled congregations of all faith traditions in the United States. “Location, Location, Location used to be the kind way that researchers described the extent to which the growth or decline of American congregations was captive to the demographic changes going on in their immediate neighborhoods,” said Roozen. “Congregations cannot totally ignore what is going on in their context, but the clear message of FACTs on Growth: 2010 is that in today’s world, growth and decline are primarily dependent upon a congregation’s internal culture, program and leadership, and therefore a congregation’s own ability to change and adapt.” Hadaway wrote, “Decline is more prevalent today than it was five years ago and congregational economics are much more precarious. Still, many congregations in America are growing. What are they like and what are they doing?” Among the findings in the report: In a shift, congregations located in the downtown or central city area are more likely to experience growth than congregations in other locations. Previous surveys found that newer suburbs were associated with the greatest potential for growth. The South, from Maryland to Texas, is better for growth than any other region. The youngest congregations, those started since 1992, are most likely to grow. Growth in predominantly white congregations is less likely, in part because this population has zero growth demographically. The members tend to be older as well and less likely to have contemporary worship services. Denomination matters – growth is more likely among conservative Protestant groups and least likely among mainline Protestant congregations. There is a clear correlation between growth and the sense that a congregation is spiritually vital and alive along with a clear mission and purpose. While only nine percent of congregations have three services on a typical weekend and five percent have four or more, these congregations are more likely to have grown. It is unclear, however, whether churches grow because they have more services or they grow first and add services. Where a worship service is considered joyful, a congregation is more likely to experience substantial growth. And congregations that involve children in worship were more likely to experience substantial growth. Congregations whose members are heavily involved in recruiting new people have a definite growth advantage, as do congregations that use multiple methods to make follow-up contacts with visitors, that regularly invest in special events or programs to attract people from the community, and whose senior clergy spent priority time in evangelism and recruitment. In general, having congregational programs of all kinds is related to growth. Be it Sunday school, Scripture study, fellowship, retreats, youth programs, team sports, or community service, nothing works against growth. The programs that produced the strongest link to growth were (1) young adult activities (2) parenting or marriage enrichment activities and (3) prayer or meditation groups. Congregations without a leader or an interim leader are least likely to experience growth. Generally, the younger the leader, the more likely a congregation has grown. Leaders 35 to 39 years old are most likely to be in growing congregations. Congregations that saw themselves as not that different from other congregations in their area tended to decline.
Read more here … https://faithcommunitiestoday.org/facts-on-growth-2010/
Excerpted from Preparing for Change Reaction: How to Introduce Change in Your Church (Indianapolis: Wesleyan Publishing House, 2008).
Below are links to what I believe is a holistic and biblically faithful theology of change. These theological suppositions emerged from my Ph.D. work at Fuller Theological Seminary, 2005-2007.
Download the chapter here: BOOK ©Whitesel EXCERPT – CHANGE REACTION Chpt. 4 Unchanging
One of the most widely accepted Biblical understandings is that God does not change. There are many passages that attest to this (some are listed in the Questions for Group Study at the end of this chapter). But, let us focus on the three most popular. However, first we must tackle an unusual, yet increasingly important word: immutable.
Immutable – What Does It Mean?
There is an curious, yet common word that describes God’s unchangeable character: immutable. The term, widely used in theological circles, comes from combining two ancient words. The Latin word, mutabilis carries the meaning of “changeable.” When the Latin prefix im- is added, it negates the word that follows and elicits the meaning “not-changeable” or immutable. Millard Erickson offers a concise definition.
“Divine immutability … by this is meant that although everything else in the universe appears to undergo change, God does not. He is the unchanging eternal one.”
We shall see shortly that this definition may be lacking in precision. However, it is interesting to note that computer programmers use the terms mutable and immutable as well. In computer programming an immutable object is an object that cannot be modified once it is created. And, a mutable object is one that can be modified once it is fashioned.
Subsequently, because of an increasing use by software programmers and a continued use in theological circles, immutable is an increasingly helpful term for describing things that do not change.
3 Biblical Passages Stating That God Does Not Change…
Read more by downloading the chapter here: BOOK ©Whitesel EXCERPT – CHANGE REACTION Chpt. 4 Unchanging
Download the chapter here: BOOK ©Whitesel EXCERPT – CHANGE REACTION Chpt. 5 When God Changes
8-Types of Biblical Change
Theologians have pointed out that there are several types of change in the Bible. I have codified them into a list of eight. Let us describe each, and add a brief commentary.
Looking at the varying types of change found in the Bible, it becomes clear that in most of these areas God does not change. Now, let’s look at each of these 8-types of change and see how they relate to God’s unchangeableness in permanence, nature, will and character.
God and the 8-Types of Biblical Change
Because God is unchangeable in His permanence and life, God Does Not Experience Type-1 Change: Change Due to Deterioration,
God is unchangeable in His permanence and life, was a conclusion we discovered in our previous chapter. We noted that this indicates that God does not change in His or eternalness. He does not “wear out like a garment” (Psalm 102:26), and though our “days vanish like smoke … your (God’s) years will never end” (Psalm 102:3, 27).
Therefore, Type-1 Change does not apply to God, for He does not decline nor deteriorate.
Congregations know that some church change has been good…especially when it increases a church’s effectiveness at sharing the Good News.
Read more by downloading the chapter here: BOOK ©Whitesel EXCERPT – CHANGE REACTION Chpt. 5 When God Changes
Change Reaction 6: Let’s not talk about change, I need a break.” Leaders are tired of administrative unproductiveness and disorder … and want a break from volunteering. After all, isn’t church more than administration?
Read more by downloading the chapter here: BOOK ©Whitesel EXCERPT – CHANGE REACTION Chpt. 6 Unchanging Character Changing Methods.
God’s Pattern of Parenting
The bible is rife with the pattern of parenting as reflected in God’s relationship to His offspring. Let us look at a few examples of God’s parenting principles and see what lessons they can engender for church leaders who are tackling church change.
God as Mother?
Though often overlooked, at times the Scriptures describe God as having the best attributes of both father and mother. And since the attributes of a mother are often the most overlooked, let’s begin our inquiry with several motherly attributes of God.
God has an enduring motherly relationship. Isaiah 49:15 “Can a mother forget the baby at her breast and have no compassion on the child she has borne? Though she may forget, I will not forget you!”
God comforts, as a mother comforts a child. Isaiah 66:13 “As a mother comforts her child, so will I comfort you.”
God yearns like a woman in childbirth, God yearns for the growth and maturity of His people. Isaiah 42:14-15 says, “For a long time I have kept silent, I have been quiet and held myself back. But now, like a woman in childbirth, I cry out, I gasp and pant. I will lay waste the mountains and hills and dry up all their vegetation; I will turn rivers into islands and dry up the pools.” Also, James 1:18 “He chose to give us birth through the word of truth, that we might be a kind of firstfruits of all he created.”
To protect and nurture resistant offspring. In Matthew 23:37 Jesus uses the imagery of a mother hen and her chicks, avowing, “O Jerusalem, Jerusalem, you who kill the prophets and stone those sent to you, how often I have longed to gather your children together, as a hen gathers her chicks under her wings, but you were not willing.”
Here Scriptures abound. The following are just a few examples. Many more scriptures will be discussed in the following section, “God as Parent.”
God loves us as a father loves his children. 1 John 3:1
says, “How great is the love the Father has lavished on us, that we should be called the children of God! And that is what we are!”
God is “Abba, Father.” One of the most remarkable New Testament passages is Romans 8:15: “For you did not receive a spirit that makes you a slave again to fear, but you received the Spirit of sonship. And by him we cry, ‘Abba, Father.’” Another is Galatians 4:6 “Because you are sons, God sent the Spirit of his Son into our hearts, the Spirit who calls out, ‘Abba, Father’.” See also how Jesus uses the expression “abba” when referring to His heavenly in Mark 14:36. The term abba is a Aramaic expression of endearment and familiarity customarily used by a very young child. As such, it is usually the first word from a child’s mouth. While some translate this “daddy,” this may still be too formal. A better term might be “dada,” an expression connoting dependence, endearment, commencement and closeness. This intimate, reliant and cherished term gives new insight to how God longs for us to return to Him and recapture that early father-child connection and love.
God must discipline us at times, as a loving father. Solomon warns in Proverbs 3:11-12: “My son, do not despise the LORD’s discipline and do not resent his rebuke, because the LORD disciplines those he loves, as a father the son he delights in.” Also, Hebrews 12: 9-10 states, “Moreover, we have all had human fathers who disciplined us and we respected them for it. How much more should we submit to the Father of our spirits and live!
Our fathers disciplined us for a little while as they thought best; but God disciplines us for our good, that we may share in his holiness.”
Alister McGrath has said, “to speak of God as father is to say that the role of the father in ancient Israel allows us insights into the nature of God.” Thus, from the above we can catch a glimpse into God’s loving, preserving, just and devoted nature.
Sometimes God appears in the role of both parents. For example, in Psalm 27:10 we see, “Though my father and mother forsake me, the LORD will receive me.”
In Moses’ song of adoration (Deuteronomy 32) he characterizes God’s love toward His children as that of a paternal eagle, hovering over its young and protecting them. The tasks outlined, hovering over the young, catching them and carrying them describes female eagle attributes, but at times can also describe male eagles. Thus, both roles can be inferred. The full passage reads, “In a desert land he found him, in a barren and howling waste. He shielded him and cared for him; he guarded him as the apple of his eye. Like an eagle that stirs up its nest and hovers over its young, that spreads its wings to catch them and carries them on its pinions” Deuteronomy 32:10-11.
And in Deuteronomy 32:18 both maternal and paternal roles of God are described in the same sentence: “You deserted the Rock, who fathered you; you forgot the God who gave you birth.”
Sallie McFaque gives a helpful summation of God as father and mother stating “God as mother does not mean that God is mother (or father). We imagine God as both mother and father, but we realize how inadequate these and any other metaphors are to express the creative love of God …. Nevertheless, we speak of this love in language that is familiar and dear to us, the language of mother and fathers who give us life, from whose bodies we come, and upon whose care we depend.”
And thus God’s parental love is so deep, it is almost unfathomable in magnitude, scale and reach. There is little surprise that both motherhood and fatherhood expressions are needed to describe such love. Ephesians 3:17-19 puts it this way, “. . . And I pray that you, being rooted and established in love, may have power, together with all the saints, to grasp how wide and long and high and deep is the love of Christ, and to know this love that surpasses knowledge – that you may be filled to the measure of all the fullness of God.”
Yet, fatherhood certainly occurs with more frequency in Biblical passages. This may be due to the patriarchal culture of ancient times. However, that in such highly patriarchal times the writers of the Scriptures would not flinch at describing God’s motherly attributes, indicates that God has no opposition to using the best attributes of fatherhood … and motherhood to describe His character.
And, fatherhood and motherhood can be defined in various ways depending upon the relationship. For example, fatherhood can describe the establishing a household, the headship of that household, and of the provision, care and feeding of that household. As we saw above, motherhood can describe birthing, nurturing, cherishing, etc.
However, to keep this present study from becoming too lengthy, let us look at how the fatherhood and motherhood of God relates to parenting. And, in the process let us see if this doesn’t offer some strategic guidelines for dealing with change in churches.
Read more by downloading the chapter here: BOOK ©Whitesel EXCERPT – CHANGE REACTION Chpt. 6 Unchanging Character Changing Methods.
#OD723
by Barbara Dobson, Caribbean Wesleyan College.
Section of Chapter 2 of her book– “Transformational and Strategic Leadership: Its Impact on the Capacity for Organizational Effectiveness”
Processes Involved in Effecting Organizational Change
The process of effecting organizational change over thecenturies has undergone major shifts that impacted greatly on the organization. Models after models have been developed, each playing its part, as leaders try to find what might be considered a suitable model. Organizations can employ different models as they examine the process of change.
Change process models. Several different models show how to approach change. According to Gilley, Godek and Gilley, “[E]arly models of change advocated a three-step process that involved first diagnosing and preparing the organization for change, secondly engaging in the change, and thirdly anchoring new ways into the culture” (4). In reviewing the literature, I discovered that the change models themselves have seen an evolutionary shift as theorists build on each other’s work due to the movement occurring in the leadership arena.
The shift that has taken place in organizational leadership has seen more involvement of employees and other stakeholders in decision making. To accommodate this shift therefore, theorists (Kotter, Leading Change59-67) have included more dimensions within the process of leading change that allows for a wider involvement of other persons within the organization instead of top management only.
Illustratively, an examination of K. Lewin’s change model reveals a disparity with the terminology used to describe each step in the process, even though the actions are the same in other models. Additionally, Lewin’s model does not reflect the shift that has taken place, and understandably so, because during the birth of this model, the shift had not yet occurred. Lewin’s three stages consist of Unfreezing, Movement, and Refreezing. The actions within the unfreezing stage are a conditioning of individuals and organizations for change, an assessment of the readiness for change, and an establishing of ownership (Kotter and Ulrich’s first stage). The momentum during this time is dependent on the leaders and how aligned they are to introduce change and plan to execute that change. In the movement stage, individuals engage in change initiatives (Kotter and Ulrich’s second stage) and in the refreezing stage, individuals’ daily routine now reflects the change, new behaviors are crystallized and have become the norm of the organization (Kotter and Ulrich’s third stage).
Kotter suggests eight stages in the process of effecting organizational change, these include “establishing a sense of urgency, creating the guiding coalition, developing a vision and strategy, communicating the change vision, empowering employees to broad-based action, generating short-term wins, consolidating gains and producing more change, anchoring new approaches in the culture” (Leading Change366).D. Ulrich suggests seven stages outlined as follows: “lead change, create a shared need, shape a vision, mobilize commitment, change systems and structures, monitor progress and making change last”(Gilley, Ann, Marisha Godek and Jerry W. Gilley 5).Table 2.1 is a conceptual, comparison table of the three models discussed.
Table 2.1. Comparison of Change Model
Source: Gilley, Ann, Marisha Godek and Jerry W. Gilley (5).
A review of the Ulrich and J. P. Kotter processes of change reveals some measure of difference. This difference is translated in the sense that Kotter’s model provides an understanding of the how to of Ulrich’s model. For example, Ulrich’s first step suggests that leaders of change lead change. Kotter’s first stage went a bit further by stating how to lead this change, establishing a sense of urgency. Interestingly, all the succeeding steps follow the same trend.
An evaluation of these models will not yield a comparative model in the sense of which is the best one of the three to use. However, they do lend themselves to a better understanding of the change process. I believe that an integration of those steps allows the church as an organization to produce a culture inclined for change within the organization, and thus creates a fertile soil for the implementation of strategic leadership. The LUK’s integrative Change Model is an integration of Lewin’s, Ulrich’s, and Kotter’s change models. The integrative approach describes a model that will adequately lead the change necessary within the church. The diagram represents the different actions that develop a culture of change within the organization. The different colors indicate the varying steps within the process, with each step connecting to the other, and the arrows show the progression to follow. The model also suggests that the change process continues and commitment must be garnered until all the steps are duly followed (see Figure 2.1).…
Figure 2.1. LUK’s integrative change model. (Actions that develop a culture of change)
Kotter foresees a challenge for leaders pertaining to leading the change necessary for effectiveness, he purports:
[T]he primary purpose of the first six phases of the transformation process is to build up sufficient momentum to blast through the dysfunctional “granite walls found in so many organizations; to ignore these steps is to put all efforts made at risk.” (Leading Change 1967)
As a result, stages seven and eight are even more critical, and will be the determining factor in whether or not a cultural change has happened. He further states, “Culture changes only after you have successfully altered people’s actions, after the new behavior produces some group benefit for a period of time, and after people see the connection between the new actions and the performance improvement” (2368-69), all of which occur during the seventh and eighth stages.
Organizations that are as old as the church can be a challenge for change, especially where persons perceive that the suggested movement will impact the traditions of the church. In churches where traditions are like granite walls, leaders of change will need to tread gingerly and judiciously assess what can change. Scriptures indicate the implications of “sewing old garments unto new ones” (Matthew 9:16) or “putting new wine in old wine skins” (Matthew 9:17). This consideration necessitates a shattering of the old culture before trying to introduce the new, especially where the former is one that is not congruent with the change that needs to takes place.
The church as an organization embraces two types of traditions. One is human-made tradition, that is, those rules, principles, and unwritten codes laid down by founders of the organization that have become its core culture. These are to be examined and changed. Second are biblical traditions embedded in what is known as the apostolic tradition. These traditions are very critical to the formation of core values of the church. I believe these traditions should not be compromised as they define the difference between the church and secular organizations.
The examination—with a view to shatter those human-made traditions—becomes necessary for change to happen. Chand posits that the church “must re-dream the dream to discover a new and compelling vision for its existence” (emphasis mine; 2368). If the church is not willing to be open to the idea of transformation, then the ability to re-dream will be greatly hindered, if not impossible. The result is a lapse into a maintenance mode of leadership. During the re-dreaming process, the organization will realize its greatest potential and the need for change in order to adapt to the new and compelling vision developed during this process. The leader as change agent needs to find a way to communicate this change….
#CaribbeanGraduateSchoolOfTheology
by Bob Whitesel D.Min. Ph.D., 6/21/15. (adapted and annotated by the author from his book with Mark DeYmaz, reMix: Transitioning Your Church to Living Color, Abingdon Press, 2017).
John Kotter is a renowned and respected change coach who perfected eight steps for organizational change that have been applied successfully to thousands of organizational transitions.1 Harvard Business Review said, “Perhaps nobody understands the anatomy of organizational change better than retired Harvard Business School professor John P. Kotter.”2
NOTE: Here is a link Kotter’s seminal 1995 article and #InfoGraphic on change and the best overview of this Harvard professor’s change methods.
I have consulted or mentored hundreds of church transitions. And, I have found Kotter’s eight stages to be reliable, valid and important steps for a healthy church transition to living color.
Here are the key phases for implementing the principles and procedures of a church revitalization.
1. “Establishing a Sense of Urgency.”
““Son of man, I’ve made you a watchman for the family of Israel. Whenever you hear me say something, warn them for me. If I say to the wicked, ‘You are going to die,’ and you don’t sound the alarm warning them that it’s a matter of life or death, they will die and it will be your fault. I’ll hold you responsible. But if you warn the wicked and they keep right on sinning anyway, they’ll most certainly die for their sin, but you won’t die. You’ll have saved your life.”
Ezekiel 3:17-19 MSG https://www.bible.com/bible/97/ezk.3.17-19.msg
2. “Forming a Powerful Guiding Coalition.”
3. “Creating a Vision.”
NOTE: A vision should be a “visual representation” of what the church will look like in 5 years. USE: (a.) A small group to create, (b) a short statement to communicate. Here is an article on “The Art of Crafting a 15-word Strategy Statement” from Harvard Business Review Good vision statements and Poor Vision Statements (compared) which states there are …”two requirements:
4. “Communicating the Vision.”
NOTE: Read more of 12Stone’s story here. CLICK here for a HANDOUT >>> HANDOUT Whitesel – Metaphor (popular) copy about how metaphor increases change from 30% success rate to 85% success rate.
5. “Empowering Others to Act on the Vision.”
6. “Planning for and Creating Short-Term Wins.”
NOTE: This is probably the most overlooked step.
7. “Using increased credibility to change systems, structures, and policies that don’t fit the vision.”
NOTE: There is a “continuum” or “progress toward” better models for a multicultural (or multiethnic) church. All are found in The Healthy Church (Wesleyan Publishing House). Here are three from good … better … and best: 5 Models of Miltiethnic Churches
8. “Institutionalizing New Approaches.”
You can download the article here >> WHITESEL ARTICLE 8 Steps to Changing a Church
Below is the slide I use in my presentations >>
1 John Kotter, Leading Change, (Boston: Harvard Business School Press, 1996), John Kotter, “Leading Change: Why Transformation Efforts Fail,” Harvard Business Review (Boston, Harvard Business Publishing, 2007), retrieved from https://hbr.org/2007/01/leading-change-why-transformation-efforts-fail/ar/1
2 Editor’s note to John Kotter, ibid. Harvard Business Review.
3 John Kotter, “Leading Change: Why Transformation Efforts Fail,” Harvard Business Review (Boston, Harvard Business Publishing, 2007), retrieved from https://hbr.org/2007/01/leading-change-why-transformation-efforts-fail/ar/1
4 James Strong The New Strong’s Exhaustive Concordance of the Bible (Carol Stream, IL: Thomas Nelson, 1990), 1515.
5 Bob Whitesel, Staying Power: Why People Leave the Church Over Change and What You Can Do About It (Nashville: Abingdon Press, 2002) and Preparing for Change Reaction: How to Introduce Change in Your Church (Indianapolis: Wesleyan Publishing House, 2008).
6 Scott Wilcher, MetaSpeak: Secrets of Regenerative Leadership to Transform your Workplace, Ph.D. dissertation (Nashville: Turnaround 2020 Conference, 2013).
Scott Wilchert, MetaSpeak: Secrets of Regenerative Leadership (Nashville: Turnaround 2020 Conference, 2013), video at this link.
F. J. Barrett and D.L. Cooperrider, Generative metaphor intervention: A new approach for working with systems divided by conflict and caught in defensive perception, Journal of Applied Behavioral Science (Maryland: Silver Springs, NTL Institute, 1990) Vol. 26, pp. 219-239
Exploring Strategic Change, 3rd Edition (New York: Pierson Publishing, 2008).
G. Bushe and A. Kassam, When is Appreciative Inquiry Transformational? A Meta-Case Analysis, Journal of Applied Behavioral Science (Maryland: Silver Springs, NTL Institute, 2005) Vol. 41, pp. 161-18.
Sohail Inayatullah, “From Organizational to Institutional Change,” On the Horizon (London: Emerald Publishing, 2005), Vol. 13, No. 1, pp. 46-53.
Speaking hashtags: #CaribbeanGraduateSchoolOfTheology 8Steps4Change.church 8Steps4Change.com
by Bob Whitesel D.Min., Ph.D., excerpted from an address delivered to the Great Commission Research Network (GCRN), Asbury Theological Seminary, Oct. 19, 2017.
This article will compare and contrast two leadership change strategies as observed in older generations (influenced by modernity) and younger generations (influenced by postmodernity). It will be suggested that modernist leadership strategies may focus more on command-and-control and vision. It will be further suggested that postmodern leaders may employ a more collaborative and mission-centric approach to change leadership. This latter approach will be shown to have been described in postmodern circles by organic metaphors and four conditions as set forth by organizational theorist Mary Jo Hatch. Subsequently, it will be suggested that the style of leadership embraced should depend upon the cultural context of the generational actors and the environment.
… Motivating by vision vs. motivating by mission
There is some confusion among practitioners regarding the difference between vision and mission. Kent Hunter and I, in an earlier book, sought to compare and contrast various ecclesial definitions of vision and mission and suggest an abridgment.[21]
George Barna[22] | Elmer L. Towns[23]
|
Whitesel / Hunter[24] | |
Mission: | A philosophic statement that under-girds the heart of your ministry. | Your ministry emphasis and your church gifting. | “What do we do” (and why do we do it, 2017) |
Vision: | A clear mental image of a preferable future imparted by God, and based on an accurate understanding of God, self and circumstances. | Same as Barna. | “Where do we believe God is calling our church to go in the future?” |
My experience has been that older generations, influenced by modernity, typically emphasize the vision. By this, I mean they have a clear mental picture of the future and try to muster all of their forces to attain it. This can, and often does, result in a parade of different programs being promoted to the congregation which often – by their sheer frequency – overwhelms and wears out the congregants. Burnout is often the result.
I have noticed that younger generations are more likely to emphasize the mission that undergirds these various visions. This is perhaps because they have witnessed this in their parents’ congregations. According to Barna, a mission is “a philosophic statement that undergirds the heart of your ministry.”[25] This leads postmodern-influenced leaders to emphasize less the different programs that are being implemented and instead to motivate by stressing the mission behind them.
An interview with Microsoft CEO Satya Nadella’s in USA Today yields a useful example.[26] In the article, Nadella criticizes founding CEO Bill Gates for mixing up the difference between a mission and a vision. Nadella states, “It always bothered me that we confused an enduring mission with a temporal goal… When I joined the company in 1992, we used to talk about our mission as putting a PC in every home, and by the end of the decade we have done that, at least in the developed world.”
“…we used to talk about our mission as putting a PC in every home, and by the end of the decade we have done that, at least in the developed world.” – Microsoft CEO Satya Nadella’s in USA Today
Nadella was right because “putting a PC in every home” is not a mission – it is a vision. It is something that can be reached, can be pictured in your mind and is temporally bound. You can see a vision in your mind. You can envision every house having a PC computer. That is why every house today doesn’t have an IBM PC. Instead, many have Apple Macs.
A mission, however, drives the company and its values, therefore shaping its decisions. It is much bigger and grander than a vision.
When Steve Jobs was luring John Scully from PepsiCo to become CEO of Apple, Jobs shared a mission, not a vision, saying: “Do you want to spend the rest of your life selling sugared water or do you want a chance to change the world?”[27]
A mission is just like that. It is exciting, world-changing … but somewhat imprecise so it could manifest in many different outcomes (i.e. visions). It is also not temporally bound, like “putting a PC in every home.” A mission drives your values and decisions through many different projects.
Apple’s mission reminds me of the trend I see in my youthful seminary students to emphasize mission over vision. They correctly understand that mission can be realized in many different visions. Apple’s mission would be realized in varied visions including: the vision to revolutionize the way music is purchased via iTunes, the vision to miniaturize the computer into a handheld device, etc. The result is that Apple devotees have a passion that IBM followers don’t. Apple has an ongoing mission that continues to be realized in various visions. As a result, the clarity of Apple’s mission, best exemplified in Apple’s 1984 Super Bowl ad, unleashes a passion in its followers.[28]
Best practices for the church: When leading younger leaders, it may be helpful to emphasize the mission while letting many subcategories of vision come and go as opportunity rises and wanes. The younger generations appear to want to be reminded of the mission but allowed to create multiple visions of how it may be carried out. They don’t want to stick to one idea or tactic, but rather one mission. Therefore, the mission becomes more important than a time and measurement constrained vision which often influenced their parents’ church.
The tip of an iceberg
These approaches to change are just the tip of an iceberg of divergences between the leadership modality of the modernist and postmodernist. I’ve compared and contrasted more areas in my Abingdon Press book ORGANIX: Signs of Leadership in a Changing Church. The reader may be interested in how I delve into the striking difference regarding how younger generations offset the disadvantages of homogeneity. For a thorough investigation of the distinctions between modern and postmodern leadership, I would encourage the reader to consult this volume.
[1] The Atlantic magazine, March 25, 2014.
[2] Generation Z has been suggested as the descriptor for this generation by the New York Times, see Sabrina Tavernise, “A Younger Generation is Being Born in Which Minorities are the Majority,” New York Times, May 17, 2012.
[3] Bob Whitesel, “Toward a Holistic in Postmodernal Theory of Change: The Four-forces Model of Change as Reflected in Church Growth Movement Literature,” The Journal of the American Society for Church Growth, Fall 2008.
[4] Bob Whitesel, Preparing for Change Reaction: How to Introduce Change in Your Church (Indianapolis: The Wesleyan Publishing House, 2007, pp. 53-56.
[5] Eddie Gibbs in Church Next (Downers Grove, Ill.: InterVarsity Press, 2000, p. 23) explains that though Frederico de Onis created the term “postmodern” in the 1930s it was not until the 1960s that it gained popularity due to its use by art critics.
[6] Emil Bruner, trans. Harold Knight, The Misunderstanding of the Church (London: Lutterworth Press, 1952), pp. 15-18.
[7] Mary Joe Hatch, Organizational Theory: Modern, Symbolic, and Postmodern Perspectives (Oxford: Oxford University Press, 1997), pp. 53-54.
[8] While Hatch utilizes the term requisite harmony, I have substituted the helpful term dissonant harmony as employed by Bruno Dyck and Frederick A. Starke, The Formation of Breakaway Organizations: Observations and a Process Model. Administrative Science Quarterly (1999), 44:792-822. I have applied the Dyke-Starke model to the church in Bob Whitesel, Staying Power: Why People Leave the Church Over Change and What You Can Do About It(Abingdon Press, 2003).
[9] Charles H. Kraft, Christianity in Culture, (Maryknoll, New York: Orbis Books, 1979), pp. 113.
[10] Eddie Gibbs, I Believe in Church Growth, op. cit., p. 120.
[11] Eddie Gibbs, I Believe in Church Growth, (Grand Rapids, MI: Eerdmans, 1981), p. 92.
[12] See for the example the hedgehog versus Fox’s comparison in Abraham Zalesnik’s book, hedgehogs and foxes: character, leadership, and commanding organizations parentheses New York: Palm grave McMillan, 2008). Zalesnik use this is a metaphor of hedgehogs who live by unwavering rules with the more long-lived foxes who adapt to their environment..
[13] Adam Smith, The Wealth of Nations (1776; reprint, Chicago: University of Chicago press, 1976), books 1 and 4.
[14] Quoted by Daniel Boorstin, The Americans: The Democratic Experience (New York: Vintage, 1974), pp. 368-369
[15] Harrison Monarth, Executive Presence: The Art of Commanding Respect Like a CEO (New York: McGraw-Hill, 2009), p. 55.
[16] Bruno Dyck and Frederick A. Starke, The Formation of Breakaway Organizations: Observations and a Process Model. Administrative Science Quarterly (1999), 44:792-822.
[17] For more on this seek Bob Whitesel, Staying Power: Why People Leave the Church Over Change, And What You Can Do About It (Nashville: Abingdon Press, 2002) and the chapter titled “Go Slowly, Build Consensus and Succeed” in Preparing for Change Reaction: How to Introduce Change in Your Church (Indianapolis: The Wesleyan Publishing House, 2007, pp. 151-169.
[18] Harvard Business Review (Boston: Harvard Business Press, January 2007).
[19] Bruno Dyck and Frederick A. Starke, ibid., 44:812-813.
[20] ibid., 44:813-819.
[21] Bob Whitesel and Kent R. Hunter, A House Divided: Bridging the Generation Gaps in Your Church (Nashville: Abingdon Press, 2001), p. 107.
[22]George Barna, The Power of Vision: How You Can Capture and Apply God’s Vision for Your Ministry (Ventura, Calif.: Regal Books, 1992), pp. 28, 38–39.
[23] Elmer L. Towns, Vision Day: Capturing the Power of Vision, (Lynchburg, Virginia; Church Growth Institute, 1994), pp. 24-25.
[24] Whitesel and Hunter, op. cit., p. 107.
[25] Barna, op. cit., p. 28.
[26] Marco della Cava, “Microsoft’s Satya Nadella is Counting on Culture Shock to Drive Growth,” USA Today, Feb. 20, 2017.
[27]John Sculley and John A. Byrne, Odyssey: Pepsi to Apple: A Journey of Adventure, Ideas, and the Future(New York: HarperCollins, 1987), p. 90.
[28] The 1984 Apple commercial is available on YouTube and is best described by MacWorld writer Adelia Cellini in the following: “Apple wanted the Mac to symbolize the idea of empowerment, with the ad showcasing the Mac as a tool for combating conformity and asserting originality. What better way to do that than have a striking blonde athlete take a sledgehammer to the face of that ultimate symbol of conformity, Big Brother?” “The Story Behind Apple’s “1984” TV commercial: Big Brother at 20,”MacWorld, 21 (1), p. 18.
Download the article here… ARTICLE Whitesel 2017 Changing Generations Change GCRJ GCRN 17.10.17
Bob Whitesel D.Min. Ph.D. holds two doctorates from Fuller Seminary and is the former founding professor of Wesley Seminary at Indiana Wesleyan University. A speaker/consultant on church health, organic outreach and multiethnic ministry, he is the award-winning author of 13 books published by national publishers. National magazines have stated: “Bob Whitesel is the change agent” (Ministry Today) and “Bob Whitesel is the key spokesperson on change in the church today” (Outreach Magazine). The faculty of Fuller Theological Seminary awarded him The Donald McGavran Award for outstanding scholarship in church growth and The Great Commission Research Network awarded him The Donald A. McGavran Award for outstanding leadership in church growth.
Speaking hashtags: #Kingwood2018 Theological Reflection Seminar #TheoReflect #GCRN #CLIOrlando2018
by Terry Erickson and Dr. Rich Richardson, Wheaton College, presentation to the Fellows of the Billy Graham Center for Evangelism, 12/19/17.
Conversion is central: Churches don’t need to be “seeker churches” they need to return to an emphasis upon conversion = people changing because of the power of the Holy Spirit.
Para-church/business principles are adapted: Many “conversion communities” (i.e. Bill Hybels, etc.) came out of “learning labs” of para-church ministries (i.e. Bill Hybels came out of a youth ministry program)
InverVaristy Case-study:
4.% to 9.8% conversion in 10 years. They did this in a 13 year process along the following lines:
Preparation (1995-2000): They created …
Activation (2000-2004):
Activation (2007-2017):
Quote by Bob Whitesel D.Min., Ph.D., 11/26/17 in a response to Jon Hunter in LEAD 600 discussing the tipping point principles of Malcom Gladwell, (2000). The tipping point: How little things can make a big difference. Boston: Little, Brown.
# diffusion of innovation Malcom Gladwell early adopters innovators laggards
Bob Whitesel, D.Min. Ph.D., Associate Professor of Missional Leadership, Wesley Seminary at Indiana Wesleyan University, Journal of the Great Commission Research Network, Vol. 1, No. 2, Winter 2010.
Abstract
This article is an abbreviation of research originally presented to Dr. Eddie Gibbs, Donald McGavran Professor of Church Growth at Fuller Theological Seminary. Gibbs has been involved with the church under study for over two decades and lauded the author’s research. The research indicates a five-stage/four-trigger process model of change that may serve as an ecclesial prototype for effective change. The article is presented here in honor of Dr. Eddie Gibbs on his retirement.
Introduction
Though how church change occurs is discussed in Church Growth Movement literature (Whitesel 2007), a holistic process model[1] (Poole 2004:11) of how it takes place is largely missing. Toward envisioning such a model, the purpose of this article is to develop grounded theory (Locke 2001) from an analysis of change within a linked Anglican-Baptist congregation in Sheffield England.
Four Forces of Organizational Change
After examining over 2,000 journal articles on organizational change, theorists Andrew Van de Ven and Marshall Poole have noted that change occurs because one or more of four forces are pushing for change (Poole and Van de Ven 1995). The author has shown elsewhere that these four forces are replicated in ecclesial change (Whitesel 2009). The following is a short overview of these forces.
Life-Cycle Forces
Life-cycle forces push for change because of the organizational life-cycle (Poole 2004:8). Life-cycle forces acknowledge a lock-step process “that is prescribed and regulated by an institutional, natural, or logical program prefigured at the beginning of the cycle” (Van de Ven and Poole 1995:7).
Within Church Growth Movement literature a significant amount of ink has been devoted to life-cycle forces, including: people movements (McGavran 1970:333-372), church planting for denominational survival (McGavran and Arn 1977:92-101), individual church renewal (McGavran and Hunter 1980:59-65), life-stage dynamics (Gibbs 1981:17-48, 364-366) and Schaller’s pioneers vs. homesteaders tension (Schaller 1975:93-96).
Teleological Forces
Teleological theories emphasize forces pushing for change that are a result of “goal formulation, implementation and evaluation” (Poole 2004:7). An “envisioned end state” (ibid.) or goal embraced by constituents moves the organization forward toward change.
Church Growth Movement literature is filled with examples of teleological strategies of goal-setting, including McGavran’s emphasis upon dispelling the “universal fog” that can be pierced by facts and strategic verifiability (McGavran 1970:76-78, 93-102), numerical steps for church growth (e.g. McGavran and Arn 1977:15-115), and many of the tactical conventions of Lyle Schaller, a former city-planner (Schaller 1975:97-104, 107-110, 137-141, 184-187).
Dialectic Forces
Here “an opposing thesis and antithesis … collide to produce a synthesis” (Poole 2004:7). The process is cyclical, whereby the initial synthesis “in time becomes the thesis for the next cycle of dialectical progression” (ibid.). These forces are best dealt with through conflict resolution tools.
An analysis of the major writings of the Church Growth Movement reveals the conflict resolution segment is under represented (Whitesel 2007:9). Some references are apparent, including Wagner’s admonition to “plan a considerable portion of your time for trouble-shooting and problem solving” (Wagner 1976:200) and Schaller’s interventionist framework (Schaller 1997:111-125, 139-149).
Evolutionary Forces
Evolutionary forces are forces that push for change because some program or idea is working, and this tactic becomes the prescriptive solution for other churches. (Poole 2004:7).
Within Church Growth Movement literature strategic programs that work in influential churches (e.g. mega-churches, etc.) can lead to a popularity for evolutionary strategies. Most notable may be Willow Creek Community Church’s seeker-strategies (Hybels and Hybels 1995) and Rick Warren’s purpose-driven ecclesial strategies (Warren 1995).
A Time Line of A Change Event At St. Thomas’s Church
The Change Under Scrutiny
The change chosen for scrutiny was the rapid locational and organizational change that St. Thomas’ underwent the leaders received notice that within days they must vacate the facility due to asbestos. As a congregation of 2,000 meeting weekly in Sheffield’s largest indoor venue, simply moving to a bigger locale was not feasible. In addition, the rapidity of the move would not allow a new facility to be constructed or converted. The result was that St. Thomas’ had only a matter of days to inaugurate a strategy, implement change and then maintain ecclesial effectiveness while holding true to their theology and polity.
A Timeline of Change
The following timeline was created from personal interviews (Whitesel 2005, 2006, 2009), as well as books written by leaders of St. Thomas’ (Breen 1997, 2004; Mallon 2003; Hopkins and Breen 2007).
1978 Renovations at St. Thomas’ forces it to share facilities with Crookes Baptist Church (Mallon 2003:20).
1980 Renovations at St. Thomas’ are completed and St Thomas’ moved back to their original facility (Mallon 2003:20).
1981 After missing synergies from their partnership the two churches dialogue about merger (Mallon 2003:20).
1982 St. Thomas’ became a joined Anglican and Baptist Church (Mallon 2003:20).
1983 Robert Warren became Rector of St. Thomas’ and senior leader of the Local Ecumenical Project or LEP (Warren 1989).
Fall 1985 John Wimber, leader of the network of Vineyard Churches, conducted a series of renewal meetings at the church’s request (Gibbs and Bolger 2005:82). Soon after, Robert Warren invited a local charismatic community, the Nairn Street Community, to conduct a 9 p.m. postmodern worship celebration on Sunday nights. This became known as the Nine O’clock Service (NOC) which has been called the “birth of a postmodern worshipping community” in the UK (ibid.).[2]
October 1993 Warren resigned to work with the Anglican denomination (Mallon 2003:25). Paddy Mallon became the Baptist minister of the LEP (ibid., p. 26). Mike Breen accepted the call to St. Thomas’ and sensed the Lord underscoring the word “Ephesus” in his prayer life. Breen noticed that Ephesus (Acts 19) had several unique and representative characteristics (Mallon 2003:26):
Breen concluded that, “the church of St. Thomas’ was to function as a resource to its city and region. It was to be a base for church planting and mission and a centre for teaching and training” (Breen 1997:25).
March 1994 Breen introduced a discipleship program based upon six icons, eventually calling it Lifeshapes (Mallon 2003:18, 25). Mallon credits Lifeshapes as “the most fundamental change in this period … an easily transferable method of planned, disciplined and structured membership activity, at a person as well as a corporate level …” (ibid.).
1994 – 1996 Management style under Breen moved from a consensus-modality model of Warren (Mallon 2003:27), into a more directive “manager as planner and strategist” (Jones, George, and Hill 2000:234-243). Approximately 200 people left during the first months (Mallon 2003:28).
1998 The New Apostolic Churches (Wagner 1998) has a profound effect upon St. Thomas’ leadership structure, leading to an even more centralized apostolic paradigm (Mallon 2003:29-30; Breen 2004). Maconochie recalls, “basically Mike as a CEO kind of guy, helped us through it all. Although he was very delegating in terms of responsibility for clusters and things, he was the main person we processed (things) through …” (Maconochie 2007:5).
However, when a major church decision was needed more modality was practiced, with Maconochie recalling “we’d move back toward more of a Baptist (consensus) model where we’d actually have a church meeting and everybody would vote on it” (Maconochie 2007:6).
September 1998 Leaders of St. Thomas’ began to sense that the size of their facilities was “restricting growth” (Mallon 2007:1). St. Thomas’ began to meet in a “leisure centre” called the Logos Centre one Sunday each month (Mallon 2007:4). Since the venue was more accessible for unchurched people than the parish church, growth among unchurched attendees increased. The temporary nature of the facility was fostered in part because the facility was only available 35 Sundays a year, it was expensive to rent, and much labor and time was spent in setup and teardown (Mallon 2003:36).
January 2000 The Roxy nightclub became available for rent, and appeared to overcome the sociological strangulation of the leisure center. Media attention was fostered because The Roxy had been a bawdy concert venue, and by mid-February 400 people were added to the church (Mallon 2003:36-37). “I think what we saw was every time we created space people joined us,” recalled Mallon. “some of that was transfer growth, but a lot of it was conversionary growth” (Mallon 2007:4).
Sunday mornings at The Roxy attracted Baby Boomers, while Sunday evenings attracted Generation X. Services also continued at the parish church in Crookes and were attended by approximately 300 people committed to the local Crookes parish (Mallon 2003:36-37).
Almost without strategic intent, St. Thomas’ had evolved into multiple sub-congregations (Hunter 1979:63; Whitesel and Hunter 2001:26-27). They designated these sub-congregations “celebrations” after a used Pete Wagner (1976:101-2). Three celebrations emerged, each with different cultural patrons: Sunday morning (Boomer) at The Roxy, Sunday evening (Gen. X) at the Roxy, and Sunday morning at the Crookes parish church (Crookes neighborhood of Sheffield).
2000-2001 The three Celebrations were comprised of “Clusters” of three to seven small groups. These clusters began to reduplicate themselves among (Mallon 2003:37):
January 2001 Mike Breen senses God saying, “What would you do if I took away the Roxy?” (Mallon 2003:38; Breen 2007:1-2). “I was in a bit of a panic about that,” recalled Breen. “Because we had just been surveyed with the rest of the churches in Great Britain…. as being the largest church in Great Britain at that time. So most certainly we were a mega-church. And, it felt like God was giving me the option of really going in the mega-church direction or really embracing this thing he had been developing in us the last few years” (Breen 2007:2).
Breen still saw this as God’s nudging toward planting clusters as missional communities, something that they had always intended. “We already had begun by that stage to realize that we were being confined, as we had been at the parish church, by the size of the building and that was restricting growth,” stated Mallon. “So then what we did was we began to think about planting out the clusters” (Mallon 2007:1).
A leadership structure developed, with leaders of celebrations (culturally similar groups of clusters) reporting to Breen or other senior staff. Operating underneath celebration leaders were cluster leaders who oversaw a network of small group leaders (Breen 2007:2).
However, moving from the seemingly successful and comfortable mega-church event-orientation that The Roxy fostered still gave cause for hesitancy (Mallon 2003:38) and even group exit behavior (Maconochie 2007:3).
December 2001 An attendee who had concerns about the safely of the “torpedo-style heaters” used to heat The Roxy contacted the local authorities requesting a safety inspection (Mallon 2003:39; Calladine 2007:14-15). A subsequent inspection revealed that asbestos rendered The Roxy an immediate health hazard (Calladine 2007:4). “If we were going to do the work on the building that we wanted to, we would have had to put a bubble over the building and put people in space suits” remembered Calladine. “It would have cost around $7 million to renovate…that building is still standing there unoccupied. Anybody who’s going to do anything to that building is going to have to spend huge amounts. We could’ve come up with 60 thousand, but it’s 60 thousand into a money pit …” (Calladine 2007:4).
“…One minute we were in the building and basically several weeks later we were out because we had to close immediately due to the health and safety issues” remembered Woodhead (Woodhead 2007:2). Though this event occurred just before Christmas 2001, the leaders were able to negotiate a five week grace period before they were forced to leave (Mallon 2007:2).
Communicating the venue change to a large congregation flowed effectively through of the celebration-cluster-cell structure. “…The most effective way of communication was … through four phone calls” recalled Calladine (Calladine 2007:4). The Rector would (1) call the Celebration Leaders, who would (2) call the Cluster leaders, who would then call (3) the small group leaders, who would then call (4) all small group attendees.
In addition, Maconochie recounts the spiritual preparation for this change, stating “We’d been talking about it for nearly a year and so we just said to the guys ‘well the Lord said it was going to happen and it has happened and there you go’.” (Maconochie 2007:2). Woodhead added, “So he’d (Breen) already shared that with the staff team, the senior staff and then the staff team and some of the cluster leaders were aware of this word. But was it going to happen? We don’t know because we’ve got this building and then that was it … it was taken away so they (the leaders) were ready to go” (Woodhead 2007:2).
January 27, 2002 The last celebration was held in The Roxy (Calladine 2007:15) with 17 clusters commissioned to begin meeting the following week to replace the Sunday gatherings at The Roxy (Mallon 2003:39). The emphasis from the weekly Roxy events, to a weekly cluster meeting, democratized the process according to Woodhead, for “people had to really begin to sort things out for themselves. They couldn’t depend on the center for everything. So leadership took on much more of a dynamic, much more of a community (that) ‘we’re in this together’ for each cluster. ‘We’ve got to go out and find the venues. And, we’re looking to see what God’s heart is for this particular area.’ So there was a whole different dynamic it seemed to me when guys were reporting back” (Woodhead 2007:1).
February 3, 2002 17 clusters are planted throughout Sheffield as St. Thomas’ takes on a “dispersed church” mode (Mallon 2007:3). The Bishop gave permission for clusters to meet within the boundaries of other Anglican parishes (Mallon 2007:2-3).
2002 The Diocesan Handbook of Sheffield indicates the average Anglican parish has 25 worshippers (Mallon 2003:36).
2003 St. Thomas’ Church now has 34-35 clusters (Mallon 2007:4; Breen 2007:2) with (Mallon 2003:36):
Mallon believes this one year period was “the greatest growth we saw as a church. It showed us what we weren’t going to go down the mega-church road, which was an option. And when we had The Roxie, a plan was to make it a large worship complex that would have been glass and chrome and glitter. And now, we were spared all of that” (Mallon 2007:4).
Still, this considerable growth was a surprise. Mallon recalls, “Even developing the resources for the clustering for the six months beforehand, we had no idea we would double in size in terms of cluster leaders in the subsequent 12 months that we were in a dispersed mode. It’s a bit like The Acts of the Apostles: the idea of expansion, contraction, consolidation and then you grow again” (Mallon 2007:6).
A Process Model of Change At St. Thomas’ Church
A Process Model.
The following process model follows the congregation from a gathered congregation, into a dispersed cluster-orientated congregation. The triangles replace the customary rectangle of process models. At St. Thomas’ the triangle represents an interconnected triad of spiritual holism: UP-IN-OUT ministry (Mallon 2003; Breen 2004, 2005). Hopkins and Breen describe this triangle as the “glue or essence” of their organizational structure (Hopkins and Breen 2007). Arrows signify “trigger events” that push the organization forward toward change (per Trigger Theories, e.g. Pondy 1967, Worchel 1998 and Dyke and Starke 1999).Stage 1, Program System
The pastorate of Robert Warren (1983-1993) molded the church into an increasingly program system of organizational behavior (Maconochie 2007:5-6). Twenty percent of the congregants support the burgeoning programs above them, often with resultant burnout. Mallon describes this period as a consensus model of leadership, that became “stifled, impaired and over-bureaucratic” (Mallon 2003:27). Hopkins and Breen’s inverted triangle of Figure 4 suggests an unstable organizational behavior.
Trigger 1, Ephesus Leadership
Breen’s emphasis upon the word “Ephesus” (Mallon 2003:26) began to move the leadership toward a more teleological style (Breen 1997:25). The first trigger (arrow) in Figure 3 indicates the four forces pushing in the following ranked order:
Breen begins to “tip” the congregational behavior system (in a counterclockwise rotation in Figure 3) from the point-down perspective toward an upright configuration. But first it must rotate through the horizontal (point to the right) configuration of a mission movement (Hopkins and Breen 2007:70).
Stage 2, Emerging/Organic Leadership
The congregation moves into a growth stage, with increasing numbers requiring stronger sodality leadership (Wagner 1984:141-165). Though small groups and clusters are integrated, increasingly the leaders are required to be primary decision makers. Maconochie remembers, “basically Mike, as a CEO kind of guy, helped us through it all. Although he was very delegating in terms of responsibility for clusters and things, he was the main person we processed (things) through” (Maconochie 2007:5).
Trigger 2, The Roxy is Available
The Roxy becomes available and expands St. Thomas’ ministry. To the leaders it appears that “every time we created space people joined us,” (Mallon 2007:4). At Trigger 2 the four forces occur in the following ranked order:
Stage 3, Organic/Emerging System
The growing size of the new congregation now continues to “tip” the triangle (continuing a counterclockwise rotation) from the forward sodality leadership style of Stage 2, into a more organic structure with broader participation by volunteers. This broadening of the base (e.g. more cell leaders and cluster leaders are needed) is required by the size of the growing congregation. As a result, cells and clusters receive an increasing emphasis, a factor that would prepare the church for the next trigger, the loss of The Roxy. God prepares Breen personally for the loss of The Roxy (Breen 2007:1-2).
Trigger 3, The Roxy is No Longer Available
Though warned the loss of The Roxy venue came with amazing speed. Within one month (the end of December 2001 to the end of January 2002) the church was in the dispersed mode. Forces that occurred (in ranked strength) are:
Stage 4, Organic System
St. Thomas’ now emerges in much the same form it exhibits today (see Figure 5).
In Figure 5, the largest part of the church, represented by the broad base, connects with its indigenous context. In addition, the leaders in Figure 5, represented by the 20%, function as strategic managers looking toward the long-range future and planning of the church.
Trigger 4, (Ongoing) Dissemination
This ability of the 20% to be strategic thinkers and to focus on long-range vision has permitted St. Thomas’ to send its leaders around the globe to share their experience.
Stage 5, Organic System
St. Thomas’ Church of Sheffield can be viewed today as an example of ecclesial change that is founded upon an evangelistic ethos, wed with a developing and integrated organizational management structure. Within this management structure a process model for change has emerged that deserves consideration as much as does St. Thomas’ insights on clusters (Hopkins and Breen 2007; Mallon 2003) or Lifeshapes© (Breen 1997). It is the writer’s hope that this process model can provide another view of the interplay of change forces and their involvement in church change.
Questions for Further Research
Question 1: Does the process model described above bear resemblance to processes found in other large postmodernal and organic congregations? A case study comparison between Vintage Faith Church in Santa Cruz, Calif. and Mar’s Hill in Grandville, Mich. might inform further discussion.
Question 2: Does this process model overly emphasize the importance of dialectic powers due to this change taking place in a long-standing Anglican congregation? An investigation of newly planted postmodernal and organic congregations such as The Bridge in Phoenix or Scum of the Earth in Denver might inform this research.
Question 3: What are the cultural ramifications of an English congregation as an church case study? In his responses, Breen downplayed the effect of dialectic forces because he sees English spirituality as so unpopular, that congregants who align with an evangelic church in the UK have already made a cultural break with popular expectations (Breen 2007:5). To what degree does a hostile, indifferent or unacquainted culture bear upon change forces, especially dialectical forces?
Question 4: Does the size of a congregation make certain forces for change more prevalent and/or powerful? In other words, are teleological forces more prevalent/powerful in larger congregations where professionals are expected to operate as strategic leaders. Note how this occurred at St. Thomas’ in Stage 2. A study of postmodernal and organic congregations of varying size, such as the sol café in Edmonton, Alberta along with Bluer of Minneapolis and Solomon’s Porch in Minnesota might inform grounded theory development on this topic.
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[1] Poole tenders a helpful definition that a “process theory is a series of events that unfold through time to bring about some outcome” (2004:11).
[2] A autocratic management structure eventually led the NOS into schism. For an insightful look into the forces involved, as well as the NOS’s cultural influence see Gibbs and Bolger 2005: 82-85.
Speaking hashtags: #Kingwood2018 #GCRN #GCRJ GCRN GCRJ
by Bob Whitesel D.Min., Ph.D., an address delivered to the Great Commission Research Network (GCRN), Asbury Theological Seminary, Oct. 19, 2017.
This article will compare and contrast two leadership change strategies as observed in older generations (influenced by modernity) and younger generations (influenced by postmodernity). It will be suggested that modernist leadership strategies may focus more on command-and-control and vision. It will be further suggested that postmodern leaders may employ a more collaborative and mission-centric approach to change leadership. This latter approach will be shown to have been described in postmodern circles by organic metaphors and four conditions as set forth by organizational theorist Mary Jo Hatch. Subsequently, it will be suggested that the style of leadership embraced should depend upon the cultural context of the generational actors and the environment.
This study must begin with a few delimitations and explanations regarding terminology that will be employed. I present these as juxtaposition propositions.
Boomers vs. Everyone Else (Gen. X, Y & Z)
There are varying ways to designate generational cultures. The most widely accepted labels have been put forth by Philip Bump in his article “Here is When Each Generation Begins and Ends, According to Facts.”[1] Synthesizing work conducted by the US Census Bureau, the Harvard Center and Strauss and Howe, Bump suggests these designations:
Philip Bump, The Atlantic, titled “Here Is When Each Generation Begins and Ends, According to Facts” (3/25/14)
To complicate matters, I have suggested the older generations are more influenced by modernity while the younger generations by postmodernity.[3] Though it is hard to designate an arbitrary point at which the majority of a generation crosses the modernal divide, this article will assume these influences. I have made at length a case for this elsewhere.[4]
Modernity vs. Postmodernity
To contrast modernity and postmodernity is beyond the scope and scale of this article. However, the genesis of these two views coupled with a meta-perspective on culture can frame our discussion.
Modernity roughly coincides with the emergence of education as the interpreter of knowledge. Emerging with the Reformation and gaining momentum in the Enlightenment, modernity viewed the mentor-mentee form of education as the arbitrator of civilization. Modernity hoped that through education the world would become a better place. Therefore, while sitting at the feet of experts, neophytes could build a better life for themselves and others.
Somewhere around the beginning of the 20th Century, disenchantment with the modern experiment arose. Modernity hoped that its emphasis upon education and knowledge would usher in a new world of peace. Instead, it had created new powers who tapped their educational resources to create weapons of mass destruction. The carnage of World War I was a verification that modernity had failed, as witnessed through the most educated countries on the earth becoming the most likely to devise new ways to kill people en masse.
The reaction first took hold in the art world, which employed an oxymoron (postmodernity) to describe a world in which humans move beyond the modern experiment (i.e. into post-modernity).[5] While modernity saw education from experts as the redeemer of culture, postmodernity began to prefer experience as its arbitrator of civilization. Modernity dictums such as “Get an education to get ahead” were replaced with postmodern maxims of “Try it, you may like it.” Thus arose in postmodernity an emphasis upon experience as a better teacher than experts.
To highlight this, the terms modern and postmodern will be used to highlight the difference in leadership approaches between younger and older leaders. The reader is cautioned to not apply these descriptors too narrowly or too generally. Rather, the judicious academic should allow these categories to inform his or her analysis of leadership while also taking into account the context and the players.
Organic vs. Organization
Over time, the term organic church has been more palatable in Christian circles than the term postmodern church. For instance, my publisher rejected my use of the term postmodern in the chapter titles of a 2011 book, because of the perceived anti-religious bent of postmodernity. Thus, I chose the term organic because it is helpful when describing the New Testament concept of a church as an organism with its interconnected, inter-reliant parts as seen in Romans 12, 1 Corinthians 12, Ephesians 1, and Colossians 1.
Theologian Emil Bruner also emphasized that though the church is a spiritual organism (requiring pastoring and spiritual growth) it is also an organization (necessitating management and administration ).[6] Therefore, the term organic organization will be employed in this article to emphasize both elements.
I find it interesting that secular postmodern organizational theorists, such as the influential Mary Jo Hatch, have picked up upon the organic metaphor as a designation for healthy organizations.[7] Hatch suggests organic organizations embrace four conditions, which I will utilize in this discussion to frame how change mechanisms respond to them.
Condition 1: Organic, postmodern leadership understands it is dependent on its environment. While a modern leadership approach might try to colonize or impose upon another culture a leader’s preferential culture; according to Hatch an organic approach adapts its leadership practices to the indigenous cultures in which it hopes to bring about change.
Condition 2: Organic, postmodern leadership envisions a dissonant harmony that must be cultivated between the varied parts in the organization.[8] While a modernist strategy might overlook parts of the organization in order to emphasize those organizational aspects with growth potential, the postmodern sees an interconnectedness that requires addressing weaknesses in addition to building upon strengths. (Biblical examples for this view may be inferred from I Corinthians 12:12, 14, 20, 27; Romans 12: 4-5 and Ephesians 4:12 – 13).
Condition 3: Organic organizations adapt continually to their changing environments. The organization learns from its environment, weeds out aspects that can be unhealthy and learns which aspects can be embraced without compromising the mission or vision. To do so without compromising an underling mission, Kraft suggests this requires us to see Christ as “above but working through culture.”[9] Eddie Gibbs elaborates by suggesting that behaviors, ideas and products of a culture must be “sifted.”[10] Using a colander metaphor, Gibbs suggest this is an incarnational approach, “He (Christ) acts redemptively with regard to culture, which includes judgment on some elements, but also affirmation in other areas, and a transformation of the whole.”[11]
Condition 4: Organic uniqueness recognizes that certain species flourish in some environments and die in others. Hence, to Hatch what works in one organization cannot necessarily be franchised into another context. Therefore, Hatch and other postmodern theorists like Zalesnick reject the notions of “irrefutable” and “unassailable” leadership laws or rules that can be applied in a general manner.[12]
With the above understanding of generational depictions, the philosophical forces that inform them, the organization as organism, and the conditions of an organic organization, we can move on to compare two areas where modern and postmodern leadership may differ. This is not to say these are the only or even most powerful areas in which they differ. I have compared and contrasted eight areas in my Abingdon Press release: ORGANIX: Signs of Leadership in a Changing Church. More depth on this discussion can be found there. However, for the present article, I will delve into two aspects that were not discussed to this depth in the aforementioned book.
Command-and-control leadership vs. collaborative leadership.
Modern leadership has customarily been associated with command-and-control leadership as depicted in Adam Smith’s seminal book The Wealth of Nations.[13] In this model the role of the leader or manager is to command often unwilling workers to pursue a goal while controlling their actions to attain it. Upon Smith’s ideas Frederick Taylor built Theory X, famously asserting; “The worker must be trimmed to fit the job.”[14]
Postmodern leadership, not surprisingly, reacted against this emphasis on a leadership expert and instead embraced a consensus building and collaborative approach. Harrison Monarch describes the contrast this way:
The archaic command-and-control approach is shelved in favor of a culture in which managers admit they don’t have all the answers and will implement and support team decisions. This means mangers become the architects of that team dynamic rather than the all-seeing purveyors of answers. The result is a culture of trust and employee empowerment that is safe.”[15]
Support for this approach can be found in the research of Bruno Dyck and Frederick A. Starke. Not only organizational theorists who study of the formation of breakaway organizations (e.g. how organizations lose their change proponents), they also participate on the boards of their churches. They have applied their understanding of breakaway organizations to what they’ve witnessed in churches.[16] Dyke and Starke found that pastors who dictate change (or even who align themselves with a subgroup of change components who do so) will usually be pushed out by the status quo unless the leader demonstrates collaborative leadership. They discovered that the successful leader will build consensus for a change, even among the naysayers, before the change is implemented. They also discovered that implementing change too fast and without vetting it with the status quo results in failed change. Thus, change often fails in churches because it was not implemented in a collaborative fashion. Disturbingly, they also discovered an end result is that pastors and those proposing change are forced out of the church because they didn’t attain a unifying outcome.[17]
John Kotter is a Harvard management professor who wrote the seminal article (and the resultant book) on change, titled Leading Change: Why Transformation Efforts Fail.[18] He states that the “second step” for bringing about change is to create a “guiding coalition” to generate that change. He found that when one person or one side pushes for change, the other sides will push back with the resultant change creating division rather than progress. Kotter’s solution is to create (as the second step of the eight-step process) a “guiding coalition” of both change proponents and the status quo who will bring change in a collaborative manner.
Best practices for the church: A leader must resist command-and-control tendencies and instead embrace approaches oriented toward collaboration. Best practices include Dyke and Starke’s suggestions that church leaders go to the status quo and listen to their concerns before launching into a change.[19] While field-testing this, I have found that simply giving status quo members a hearing goes a long way to helping them feel their voice and concerns are heard. Dyck and Starke also found that when an inevitable alarm event occurs through which some change begins to polarize the congregation, the collaborative pastor will bring the people together to grasp the common vision and cooperate on a solution.[20] Kotter even pushes the establishment of a guiding coalition to the top (second) of his eight tactical steps.
Motivating by vision vs. motivating by mission
There is some confusion among practitioners regarding the difference between vision and mission. Kent Hunter and I, in an earlier book, sought to compare and contrast various ecclesial definitions of vision and mission and suggest an abridgment.[21]
George Barna[22] |
Elmer L. Towns[23]
|
Whitesel / Hunter[24] | |
Mission: |
A philosophic statement that under-girds the heart of your ministry. |
Your ministry emphasis and your church gifting. | “What do we do” (and why do we do it, 2017) |
Vision: | A clear mental image of a preferable future imparted by God, and based on an accurate understanding of God, self and circumstances. | Same as Barna. | “Where do we believe God is calling our church to go in the future?”
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My experience has been that older generations, influenced by modernity, typically emphasize the vision. By this, I mean they have a clear mental picture of the future and try to muster all of their forces to attain it. This can, and often does, result in a parade of different programs being promoted to the congregation which often – by their sheer frequency – overwhelms and wears out the congregants. Burnout is often the result.
I have noticed that younger generations are more likely to emphasize the mission that undergirds these various visions. This is perhaps because they have witnessed this in their parents’ congregations. According to Barna, a mission is “a philosophic statement that undergirds the heart of your ministry.”[25] This leads postmodern-influenced leaders to emphasize less the different programs that are being implemented and instead to motivate by stressing the mission behind them.
An interview with Microsoft CEO Satya Nadella’s in USA Today yields a useful example.[26] In the article, Nadella criticizes founding CEO Bill Gates for mixing up the difference between a mission and a vision. Nadella states, “It always bothered me that we confused an enduring mission with a temporal goal… When I joined the company in 1992, we used to talk about our mission as putting a PC in every home, and by the end of the decade we have done that, at least in the developed world.”
“…we used to talk about our mission as putting a PC in every home, and by the end of the decade we have done that, at least in the developed world.” – Microsoft CEO Satya Nadella’s in USA Today
Nadella was right because “putting a PC in every home” is not a mission – it is a vision. It is something that can be reached, can be pictured in your mind and is temporally bound. You can see a vision in your mind. You can envision every house having a PC computer. That is why every house today doesn’t have an IBM PC. Instead, many have Apple Macs.
A mission, however, drives the company and its values, therefore shaping its decisions. It is much bigger and grander than a vision.
When Steve Jobs was luring Bill Scully from PepsiCo to become CEO of Apple, Jobs shared a mission, not a vision, saying: “Do you want to spend the rest of your life selling sugared water or do you want a chance to change the world?”[27]
A mission is just like that. It is exciting, world-changing … but somewhat imprecise so it could manifest in many different outcomes (i.e. visions). It is also not temporally bound, like “putting a PC in every home.” A mission drives your values and decisions through many different projects.
Apple’s mission reminds me of the trend I see in my youthful seminary students to emphasize mission over vision. They correctly understand that mission can be realized in many different visions. Apple’s mission would be realized in varied visions including: the vision to revolutionize the way music is purchased via iTunes, the vision to miniaturize the computer into a handheld device, etc. The result is that Apple devotees have a passion that IBM followers don’t. Apple has an ongoing mission that continues to be realized in various visions. As a result, the clarity of Apple’s mission, best exemplified in Apple’s 1984 Super Bowl ad, unleashes a passion in its followers.[28]
Best practices for the church: When leading younger leaders, it may be helpful to emphasize the mission while letting many subcategories of vision come and go as opportunity rises and wanes. The younger generations appear to want to be reminded of the mission but allowed to create multiple visions of how it may be carried out. They don’t want to stick to one idea or tactic, but rather one mission. Therefore, the mission becomes more important than a time and measurement constrained vision which often influenced their parents’ church.
Though they may not realize it, Hatch’s four conditions of organic organizations are reflected in the postmodern emphasis upon an unchanging mission in lieu of the temporal- and quantitative-bound nature of vision. For example, “Condition 1: An organic dependency on its environment” is reflected in the postmodern emphasis that church should not be a closed, self-contained system; but rather an organic congregation tied to those it serves inside and outside the organization. Hatch’s “Condition 2: An organic harmony among the parts” is reflected in the postmodern propensity toward dissonant harmony among multiple constituencies. “Condition 3: Organic adaption to the surroundings,” is exhibited as these organic experiments adapt to the culture of their surroundings by changing visions as the environment changes. And finally, “Condition 4: Organic uniqueness from other organizations” is mirrored in their intentions to not franchise what works in other churches but to create indigenous and elastic visions that serve an immutable mission.
The tip of an iceberg
These approaches to change are just the tip of an iceberg of divergences between the leadership modality of the modernist and postmodernist. I’ve compared and contrasted more areas in my Abingdon Press book ORGANIX: Signs of Leadership in a Changing Church. The reader may be interested in how I delve into the striking difference regarding how younger generations offset the disadvantages of homogeneity. For a thorough investigation of the distinctions between modern and postmodern leadership, I would encourage the reader to consult this volume.
[1] The Atlantic magazine, March 25, 2014.
[2] Generation Z has been suggested as the descriptor for this generation by the New York Times, see Sabrina Tavernise, “A Younger Generation is Being Born in Which Minorities are the Majority,” New York Times, May 17, 2012.
[3] Bob Whitesel, “Toward a Holistic in Postmodernal Theory of Change: The Four-forces Model of Change as Reflected in Church Growth Movement Literature,” The Journal of the American Society for Church Growth, Fall 2008.
[4] Bob Whitesel, Preparing for Change Reaction: How to Introduce Change in Your Church (Indianapolis: The Wesleyan Publishing House, 2007, pp. 53-56.
[5] Eddie Gibbs in Church Next (Downers Grove, Ill.: InterVarsity Press, 2000, p. 23) explains that though Frederico de Onis created the term “postmodern” in the 1930s it was not until the 1960s that it gained popularity due to its use by art critics.
[6] Emil Bruner, trans. Harold Knight, The Misunderstanding of the Church (London: Lutterworth Press, 1952), pp. 15-18.
[7] Mary Joe Hatch, Organizational Theory: Modern, Symbolic, and Postmodern Perspectives (Oxford: Oxford University Press, 1997), pp. 53-54.
[8] While Hatch utilizes the term requisite harmony, I have substituted the helpful term dissonant harmony as employed by Bruno Dyck and Frederick A. Starke, The Formation of Breakaway Organizations: Observations and a Process Model. Administrative Science Quarterly (1999), 44:792-822. I have applied the Dyke-Starke model to the church in Bob Whitesel, Staying Power: Why People Leave the Church Over Change and What You Can Do About It (Abingdon Press, 2003).
[9] Charles H. Kraft, Christianity in Culture, (Maryknoll, New York: Orbis Books, 1979), pp. 113.
[10] Eddie Gibbs, I Believe in Church Growth, op. cit., p. 120.
[11] Eddie Gibbs, I Believe in Church Growth, (Grand Rapids, MI: Eerdmans, 1981), p. 92.
[12] See for the example the hedgehog versus Fox’s comparison in Abraham Zalesnik’s book, hedgehogs and foxes: character, leadership, and commanding organizations parentheses New York: Palm grave McMillan, 2008). Zalesnik use this is a metaphor of hedgehogs who live by unwavering rules with the more long-lived foxes who adapt to their environment..
[13] Adam Smith, The Wealth of Nations (1776; reprint, Chicago: University of Chicago press, 1976), books 1 and 4.
[14] Quoted by Daniel Boorstin, The Americans: The Democratic Experience (New York: Vintage, 1974), pp. 368-369
[15] Harrison Monarth, Executive Presence: The Art of Commanding Respect Like a CEO (New York: McGraw-Hill, 2009), p. 55.
[16] Bruno Dyck and Frederick A. Starke, The Formation of Breakaway Organizations: Observations and a Process Model. Administrative Science Quarterly (1999), 44:792-822.
[17] For more on this seek Bob Whitesel, Staying Power: Why People Leave the Church Over Change, And What You Can Do About It (Nashville: Abingdon Press, 2002) and the chapter titled “Go Slowly, Build Consensus and Succeed” in Preparing for Change Reaction: How to Introduce Change in Your Church (Indianapolis: The Wesleyan Publishing House, 2007, pp. 151-169.
[18] Harvard Business Review (Boston: Harvard Business Press, January 2007).
[19] Bruno Dyck and Frederick A. Starke, ibid., 44:812-813.
[20] ibid., 44:813-819.
[21] Bob Whitesel and Kent R. Hunter, A House Divided: Bridging the Generation Gaps in Your Church (Nashville: Abingdon Press, 2001), p. 107.
[22]George Barna, The Power of Vision: How You Can Capture and Apply God’s Vision for Your Ministry (Ventura, Calif.: Regal Books, 1992), pp. 28, 38–39.
[23] Elmer L. Towns, Vision Day: Capturing the Power of Vision, (Lynchburg, Virginia; Church Growth Institute, 1994), pp. 24-25.
[24] Whitesel and Hunter, op. cit., p. 107.
[25] Barna, op. cit., p. 28.
[26] Marco della Cava, “Microsoft’s Satya Nadella is Counting on Culture Shock to Drive Growth,” USA Today, Feb. 20, 2017.
[27]John Sculley and John A. Byrne, Odyssey: Pepsi to Apple: A Journey of Adventure, Ideas, and the Future (New York: HarperCollins, 1987), p. 90.
[28] The 1984 Apple commercial is available on YouTube and is best described by MacWorld writer Adelia Cellini in the following: “Apple wanted the Mac to symbolize the idea of empowerment, with the ad showcasing the Mac as a tool for combating conformity and asserting originality. What better way to do that than have a striking blonde athlete take a sledgehammer to the face of that ultimate symbol of conformity, Big Brother?” “The Story Behind Apple’s “1984” TV commercial: Big Brother at 20,” MacWorld, 21 (1), p. 18.
Download the article here… ARTICLE Whitesel 2017 Changing Generations Change GCRJ GCRN 17.10.17
Bob Whitesel D.Min. Ph.D. holds two doctorates from Fuller Seminary and is the former founding professor of Wesley Seminary at Indiana Wesleyan University. A speaker/consultant on church health, organic outreach and multiethnic ministry, he is the award-winning author of 13 books published by national publishers. National magazines have stated: “Bob Whitesel is the change agent” (Ministry Today) and “Bob Whitesel is the key spokesperson on change in the church today” (Outreach Magazine). The faculty of Fuller Theological Seminary awarded him The Donald McGavran Award for outstanding scholarship in church growth and The Great Commission Research Network awarded him The Donald A. McGavran Award for outstanding leadership in church growth.
Speaking hashtags: #Kingwood2018 Theological Reflection Seminar #TheoReflect #GCRN
Here is a video introduction to articles I have written (for anyone) and assignments (for students in LEAD 600, etc.) that deal with controlling change (which we call theories of changing). It introduces the viewer to “The Four Forces that Control Change” and how to manage each.
©️Bob Whitesel 2017, used by permission only.
Articles mentioned in the video as well as additional articles are available at the following links:
Download the Church Executive article by Bob Whitesel here: ARTICLE_Four Forces-Whitesel (Church Executive Article)
Fownload the article in the Journal of the Great Commission Research Network here: article-whitesel-gcrn-toward-a-holistic-and-postmodernal-theory-of-change-in-cg-literature-gcrn . To subscribe and/or receive more information about The Great Commission Research Journal (the new name) click here: http://journals.biola.edu/gcr/
And find more “theories of changing” articles on ChurchHealth.wiki here: https://churchhealthwiki.wordpress.com/?s=four+forces
Commentary by Dr. Whitesel: Jerald Jellison, famed University of Southern California Professor of Psychology created the change management “J-curve” to explain how people deal with change. It confirms Dyke and Starke’s 6-stage/5-trigger model of change. For more on this latter model and it’s application to the church, see the books: “Preparing for Change Reaction: How to introduce change in your church” and “Staying Power: Why people leave the church of a change and what you can do about it.”
Read more at … change management “J-curve”
Speaking hastags: #NewDirectionChurch
by Bob Whitesel D.Min. Ph.D., 6/21/15. (adapted and annotated for seminars by the author from his book with Mark DeYmaz, reMix: Transitioning Your Church to Living Color, Abingdon Press, 2017).
John Kotter is a renowned and respected change coach who perfected eight steps for organizational change that have been applied successfully to thousands of organizational transitions.1 Harvard Business Review said, “Perhaps nobody understands the anatomy of organizational change better than retired Harvard Business School professor John P. Kotter.”2
NOTE: Here is a link Kotter’s seminal 1995 article and #InfoGraphic on change and the best overview of this Harvard professor’s change methods.
I have consulted or mentored hundreds of church transitions. And, I have found Kotter’s eight stages to be reliable, valid and important steps for a healthy church transition to living color.
Here are the key phases for implementing the principles and procedures of a church revitalization.
1. “Establishing a Sense of Urgency.”
2. “Forming a Powerful Guiding Coalition.”
3. “Creating a Vision.”
NOTE: A vision should be a “visual representation” of what the church will look like in 5 years. USE: (a.) A small group to create, (b) a short statement to communicate. Here is an article on “The Art of Crafting a 15-word Strategy Statement” from Harvard Business Review Good vision statements and Poor Vision Statements (compared).
4. “Communicating the Vision.”
NOTE: Read more of 12Stone’s story here. CLICK here for a HANDOUT >>> HANDOUT Whitesel – Metaphor (popular) copy about how metaphor increases change from 30% success rate to 85% success rate.
5. “Empowering Others to Act on the Vision.”
6. “Planning for and Creating Short-Term Wins.”
NOTE: This is probably the most overlooked step.
7. “Using increased credibility to change systems, structures, and policies that don’t fit the vision.”
NOTE: There is a “continuum” or “progress toward” better models for a multicultural (or multiethnic) church. All are found in The Health Church (Wesleyan Publishing House). Here are three from good … better … and best:
8. “Institutionalizing New Approaches.”
You can download the article here >> WHITESEL ARTICLE 8 Steps to Changing a Church
Below is the slide I use in my presentations >>
1 John Kotter, Leading Change, (Boston: Harvard Business School Press, 1996), John Kotter, “Leading Change: Why Transformation Efforts Fail,” Harvard Business Review (Boston, Harvard Business Publishing, 2007), retrieved from https://hbr.org/2007/01/leading-change-why-transformation-efforts-fail/ar/1
2 Editor’s note to John Kotter, ibid. Harvard Business Review.
3 John Kotter, “Leading Change: Why Transformation Efforts Fail,” Harvard Business Review (Boston, Harvard Business Publishing, 2007), retrieved from https://hbr.org/2007/01/leading-change-why-transformation-efforts-fail/ar/1
4 James Strong The New Strong’s Exhaustive Concordance of the Bible (Carol Stream, IL: Thomas Nelson, 1990), 1515.
5 Bob Whitesel, Staying Power: Why People Leave the Church Over Change and What You Can Do About It (Nashville: Abingdon Press, 2002) and Preparing for Change Reaction: How to Introduce Change in Your Church (Indianapolis: Wesleyan Publishing House, 2008).
6 Scott Wilcher, MetaSpeak: Secrets of Regenerative Leadership to Transform your Workplace, Ph.D. dissertation (Nashville: Turnaround 2020 Conference, 2013).
Scott Wilchert, MetaSpeak: Secrets of Regenerative Leadership (Nashville: Turnaround 2020 Conference, 2013), video at this link.
F. J. Barrett and D.L. Cooperrider, Generative metaphor intervention: A new approach for working with systems divided by conflict and caught in defensive perception, Journal of Applied Behavioral Science (Maryland: Silver Springs, NTL Institute, 1990) Vol. 26, pp. 219-239
Exploring Strategic Change, 3rd Edition (New York: Pierson Publishing, 2008).
G. Bushe and A. Kassam, When is Appreciative Inquiry Transformational? A Meta-Case Analysis, Journal of Applied Behavioral Science (Maryland: Silver Springs, NTL Institute, 2005) Vol. 41, pp. 161-18.
Sohail Inayatullah, “From Organizational to Institutional Change,” On the Horizon (London: Emerald Publishing, 2005), Vol. 13, No. 1, pp. 46-53.
Speaking hashtags: #BreakForth16 #Renovate15 #ChurchRevitalization #TheologicalReflection #Renovate16 DMin #Kingswood2018 #TransformationalLeadershipConference #CLIOrlando2018
Commentary by Dr. Whitesel: My colleague Kevin Myers is a studious and well-read pastor. I’m not surprised that when undertaking structural and branding changes at 12Stone church that he intuitively embraced many of the principles of effective change. Read this case study about the change that took place and notice the following important elements for effective change. 1) They built consensus before they moved forward. 2) They retained what was working in the past and built upon it. 3) They looked at things that weren’t working in the past and then carefully and thoughtfully changed them. 4) They carefully built a consensus to select the best new ideas. And 5) God gave Kevin a Biblical metaphor that helped people visualize and internalize the missional nature of the change. For more on these and other “steps of change” see the book that came out of my PhD research on change titled, “Preparing for Change Reaction.” And then read this article for a good introduction regarding how one church did it well.
By Kevin Myers • February 27, 2014
“We often talk about ‘change’ as if it’s easy. But leading change is often dealing with our own resistance as well as others’.”
Kevin Myers Senior Pastor
12Stone ChurchLawrenceville, Ga.
TURNING POINTS
When 12Stone was 20 years old, nobody called us 12Stone. Our founding name was Crossroads Community Church. We birthed and built with that name. It was supernaturally given and sacred. We started with a name and eight people in a living room. It took seven years to break 200 and 15 years to break 1,500. At 20 years, we were more than 3,000. Yet we sensed a new era was before us as we were making changes for a new campus with 2,500 seats and becoming a multicampus church. So I introduced a turning point for our leadership team:
Since we have so many “changes” in front of us, let’s make the change that will affect everyone, and let’s change our name! Let’s face it, there are already so many “Crossroads” churches that we cannot maintain our distinction as we expand campuses. For that reason and more, let’s teach our church how to “change”!
So we entered into a redefining season and led the entire church into a teaching series that peaked with introducing our name change. In one weekend, we changed our 20-year name to the re-imagined 12Stone Church. I reminded everyone that, No.1, our mission is to keep God, his word and salvation sacred, but our methods and even our name can change, and No. 2, while we appreciate and celebrate our past, we will re-imagine and change for our future.
Through that process of change, something shifted in me as a leader, and something shifted in our church. We often talk about “change” as if it’s easy. But leading change is often dealing with our own resistance as well as others’.
So we settled it. If we were going to take new territory for the kingdom, we would have to let go of things that were familiar, much like David before he became king. What got him noticed was taking down Goliath with a sling. But what made him famous was taking down tens of thousands with a sword. Sometimes you have to trade your familiar slingfor an unfamiliar sword as part of “becoming and conquering.”
Changing our name was not the primary reason we grew from 3,500 to some 14,000 over these last five years. But the spirit of making leadership changes for the sake of the mission ignited a new era and a fresh freedom—the freedom to lead “change.” So where do you need to trade in your sling for a sword? (The Bible never records David using the sling again.)…
Read more at … http://www.outreachmagazine.com/interviews/5417-embracing-change.html
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