Commentary by Dr. Whitesel: It is important to poll your congregants to find out which portions of your service are connecting them to God (the Hebrew word for “worship” means to “connect with God” face-to-foot). Also poll attendees to discover which part of the service are not connecting them to God.
Here are four principles for measuring which elements are connecting congregants with God during worship.
- Use a Likert scale and ask them anonymously to respond using either a “frequency” or “quality” Likert scale.
- Ask congregants to measure each segment of the worship service.
- Evaluate services separately … don’t try to compare between different services. This is because each service has a different culture.
- You will discover a numerical measurement for different elements.
Don’t discard elements immediately. Many only need tweaking or rearranging. Make adjustments and re-poll the attendees in 3-4 months.