HOSPITALITY & Lessons From Walt Disney: Perfecting the Customer Experience #IncMagazine

Commentary by Dr. Whitesel: “Over the past three months I’ve spoken three times at conferences in Orlando. Each time I was impressed by people associated with the Disney organization and their enthusiasm about meeting customer needs. To understand why the Disney organization has been so successful, and to learn lessons regarding how Christian ministries can focus more on those they serve, read this helpful article from Inc. Magazine.”

Read more at … http://www.inc.com/disneyinstitute/james/leadership-lessons-from-walt-customer-exp.html